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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Efficiency and revenue management - Guest experience and service flow |
| Topic 2: Retail Industry Landscape | 25% | - Inventory and workforce management - Customer experience optimization - Retail operational challenges |
| Topic 3: Consultative Sales Approach | 25% | - Value proposition development - Objection handling and closing techniques - Needs assessment and discovery |
| Topic 4: HP Retail and Hospitality Solutions Portfolio | 25% | - Software, security and service offerings - POS systems, kiosks and digital signage - Hardware, peripherals and mobility solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
For which purpose would you position HP Engage Express kiosk?
- A. Purpose-built low-end kiosk
- B. Traditional kiosk
- C. Purpose-built performance
- D. Bespoke non-purpose built kiosk
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which types of displays does HP offer? (Select all that apply.)
- A. Non-touch displays
- B. 2x20 displays
- C. 6.6" display
- D. Touch displays
Correct Answer: A,B,D 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which operating system is available on HP Engage One Pro?
- A. Windows or Android
- B. Windows or Android or Chrome
- C. Windows
- D. Android
Correct Answer: A 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
What can you find on HP Asset Hub? (Select three.)
- A. Customer presentations
- B. Images
- C. Emailers (EDMs)
- D. Videos
Correct Answer: A,B,D 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
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