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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
B) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
C) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
D) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.

2. What are the partner benefits of being in the cMPS program? (Select two.)

A) Ability to speak with HP support engineers about printer problems
B) Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
C) HP Pricing support for hardware, services, and supplies
D) End-to-end customer engagement
E) Ability to download printer drivers

3. What is a key activity in the contract upload process?

A) The Channel Managed Print Services partner will upload all contracts signed in the previous month by calendar day 5 of the following month
B) All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database
C) The Partner Business Manager will upload all Channel Managed Print Services partner contracts that were signed in the previous month by calendar day 10 of the following month
D) The customer will upload all Channel Managed Print Services partner contracts signed in the previous month by calendar day 10 of the following month

4. Within the cMPS program, which items are supported by the program discounts? (Select two.)

A) HP Retail Products
B) HP contract management software
C) Selected HP original supplies
D) Selected HP printers and MFP
E) HP print servers and appliances for remote monitoring

5. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Use power-conditioning devices to ensure constant voltage
B) Place the device in a cool dry area
C) Use only 1500-grit paper as cleaning pages.
D) Use only original HP supplies

Solutions: