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HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?

A) Defective Media Retention
B) Proactive Insights
C) Hardware Support Onsite
D) Custom System Setting Services

2. How are HP Care Pack Services sold?

A) They are sold as a transactional upfront payment although they require special terms and a minimum threshold.
B) They are attached to hardware by the device serial number and sold as a transactional upfront payment.
C) They are available as a contractual service and can be sold at any time as a standard SKU offering
D) They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.

3. Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)

A) Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.
B) HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.
C) All Partners can resell HP Lifecycle Services as transactional upfront payments
D) HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.
E) All Partners can sell HP Lifecycle Services contractually.

4. A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)

A) Would you consider a lease-to-own solution?
B) Do you require security features such as hardware or BIOS protection?
C) How distributed is your workforce?
D) How necessary is it for you to minimize capital expenditures?

Solutions: