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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills Transformation | - Modern Sales Methodologies
|
| Consultative Selling | - Discovery and Qualification
|
| Configuration Services | - Service Bundle Recommendations
|
| Advanced Sales Skills | - Customer Pain Point Identification
|
| Lifecycle Services | - End-to-End Device Lifecycle Management
|
| Personal Systems Services | - Workforce Device Services
|
| Deployment Services | - Implementation Planning
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)
A) Asset tagging enables a tiered volume discount strategy to be passed along to customers.
B) Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
C) Asset tags help customers save time and money and improve efficiency during the asset management process.
D) Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
E) Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.
2. Where can you find additional information about HP Services?
A) HP Workforce Central
B) HP Partner Portal
C) HP Workpath
D) HP AssetHub
3. Which statements are true about HP Premium+ Support end user alerts? (Select three.)
A) When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.
B) Only non-hybrid employees can receive end user alerts directly on their device.
C) If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.
D) HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.
E) End users cannot snooze the alerts.
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: B | Question # 3 Answer: A,C,D |



