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Exam Details

Once you have completed the ServiceNow Fundamentals training prerequisite, you need to enter the ServiceNow Webassessor website with the help of the voucher code received after finalizing the course. Your voucher is valid for one year and can be used only once. When registering for the CSA exam, you can select the convenient option of its delivery. This ServiceNow test can be taken at one of the Kryterion authorized centers located worldwide. Online proctoring is also available for the students provided they meet some technical requirements, such as a Windows based PC, a standalone webcam, Internet Explorer or Google Chrome browsers, among others. To learn the specific requirements, you should visit the WebAssessor website.

The ServiceNow Certified System Administrator test is made up of around 60 questions. All the questions included in the exam content are presented in multiple-choice (single response) and multiple-select (select all that apply) formats. To answer the multiple-choice options, learners are required to look through the answers and select one correct variant. Each multiple-choice question is accompanied by a minimum of four available responses. The multiple-select items also entail four available answers with two or more correct variants. The candidates should review the available options and then select all the responses that seem to be correct.

Reference: https://www.globalknowledge.com/nl-nl/certificeringen/certificeringen/servicenow/certified-system-administrator

Career Prospects

After getting certified, you can gain a competitive edge over your peers, industry recognition, increased customer satisfaction, greater performance at your current place of work, as well as vast opportunities for career and salary growth. The ServiceNow Certified System Administrator exam majorly prepares the professionals for the role of a System Administrator. Their duties as such a specialist will include designing, developing, building, configuring applications as well as providing support to the software end-users. You will also be responsible for administrating software workflows, implementing new systems or add-ons, helping with problem resolution, and testing systems for efficiency. The ServiceNow Administrators closely cooperate with other IT specialists to guarantee the uniform implementation of workflow solutions within the network. According to ZipRecruiter.com, the average annual salary for a System Administrator amounts to $110,150 per annum.

ServiceNow CSA Exam Syllabus Topics: