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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Positioning and Selling Solutions | 20% | - Match products to customer needs - Communicate value and ROI - Address objections and close sales |
| HP Personal Systems Portfolio | 25% | - Tablets and mobile devices - Security, manageability and performance features - Desktops, notebooks and workstations |
| Support and Management Tools | 10% | - Service and support offerings - HP Web Jetadmin and management software - Security and mobility solutions |
| Understand Customer Requirements | 20% | - Define solution requirements - Identify business and user needs - Analyze customer environment and usage scenarios |
| HP Printing Solutions Portfolio | 25% | - Multifunction printers and wide-format systems - Inkjet and LaserJet product lines - Features, benefits and competitive advantages |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. What is the advantage to the customer of HP pigmented OfficeJet inks with enhanced durability'?
A) No leakage from cartridges
B) A lower cost per page because cartridges last longer
C) Reduced risk of smearing and fading
D) Lower entry price
2. Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?
A) Privacy Manager
B) HP Find My PC
C) File Sanitizer
D) Enhanced Pre-Boot Security
3. Which ISVs and partners does HP collaborate with to give customers the edge that they need?
A) LANDesk. Excel and Arcserve
B) Microsoft, Oracle, and Sage
C) Sage, PeopleSoft, and Word
D) Autodesk, Adobe, and ArcGIS
4. A customer is looking to combine the functionality of a variety of devices in one space-saving device. What should you recommend?
A) HP Quick Sets
B) any HP small workteam printer
C) an HP Flow Scanner
D) an HP multifunction printer
5. What is a benefit of HP Page Lift?
A) automatically enhanced documents or images
B) a truly secure solution for scanning
C) the ability to print remotely
D) a cloud document management solution
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |
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