Salesforce EX-Con-101 : Salesforce Certified Experience Cloud Consultant

EX-Con-101 real exams

Exam Code: EX-Con-101

Exam Name: Salesforce Certified Experience Cloud Consultant

Updated: Aug 15, 2026

Q & A: 187 Questions and Answers

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Monitoring13%- Configure Site.com analytics and reporting
- Monitor site performance and user engagement
- Conduct user feedback collection and optimization
- Implement error handling and logging
Topic 2: Discovery and Scoping18%- Identify key stakeholders and user personas
- Assess organizational readiness for digital transformation
- Understand customer business objectives and challenges
- Define scope and create solution design
Topic 3: Change Management and Training13%- Define support processes and escalation paths
- Plan and execute change management activities
- Develop user adoption strategy and documentation
- Create training materials and end-user guides
Topic 4: Implementation and Integration28%- Configure email and notification templates
- Implement search functionality and content tagging
- Integrate external systems via APIs and connected apps
- Build and configure Experience Builder pages and components
- Configure SSO and authentication providers
- Implement Einstein bots and chat functionality
Topic 5: Solution Design and Business Logic28%- Set up and manage CMS content and files
- Design data access and visibility rules
- Implement security model (profiles, permission sets, sharing rules)
- Configure navigation, menus, and site structure
- Configure Lightning Web Components for customizations
- Design Experience Cloud site architecture (themes, templates, branding)

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.
Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?

A) Grid component with CMS Collections
B) CMS - Single
C) Grid component with list.views
D) CMS Connect (JSON)


2. Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?

A) Put retail managers in a manager role.
B) Give retail managers Super User access.
C) Email retail managers best practiceson how to manually share data.
D) Set OWD to public, and manage access via Apex Sharing.


3. Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guestuser access?
Choose 3 answers

A) Guest user can't be members of public groups or queues.
B) Guest user can't records via manual existing records
C) Guest user can't access records via manual sharing
D) Guest user external organization-wide default are always set to Private.
E) Guest user external organization-wide defaults are always set to Public.


4. Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?

A) A Sharing Set needs to be created.
B) A Sharing Rule needs to be created.
C) Retail managers need to be put in the executive role in theRole Hierarchy.
D) Retail managers need to be given Super User access.


5. Northern Trail Outfitters wants to add a background image to a record listof products in its digital experience.
How should an administrator accomplish this?

A) Use a Flexible page layout.
B) Create CMS items.
C) Build a custom Lightning component.
D) Use an HTML component


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: A,C,D
Question # 4
Answer: D
Question # 5
Answer: C

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