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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A development officer wants to integrate wealth scoring information into Salesforce.
Which solution should the consultant recommend?

A) Philanthropy Cloud
B) A third-party app on the AppExchange
C) Pardot
D) Salesforce Optimizer

2. A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

A) The Individual ("Bucket") account model does not support State and Country Picklists
B) Predefined State and Country abbreviations on Address records must be used
C) NPSP Data Import object doesn't support State and Country abbreviations in picklist form
D) State and Country Picklist values can only be configured on the Address object

3. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

A) Service Participants with or without Program Engagement
B) Contacts with or without Service Participants
C) Program Engagements with or without Household Account
D) Contacts with or without Relationships

4. A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?

A) GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
B) Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
C) GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
D) Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'

5. A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
Which NPSP feature should the consultant use to meet this requirement?

A) Levels
B) Engagement Plans
C) Customizable Rollups
D) Advanced Mapping

Solutions: