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HP HP2-H82 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Fundamentals | - Solutions Selling - Understanding HP Supplies Portfolio - Customer Needs Identification - Competitive Positioning |
HP Selling HP Supplies 2019 Sample Questions:
1. You are delivering your message of original HP versus non-original HP and you want to make your customer aware the best way to accomplish this?
A) by sending them the ink tests done by HP at the HP test center
B) by letting your customer use non-HP first and after they have an issue, switch them back to original HP
C) by explaining the HP ink technologies in detail
D) by focusing on the tests done by Buyers Lab and Spencer Labs
2. Which benefit do the HP Jetlntelligence cartridges provide?
A) anti-fraud technology
B) manual seal removal
C) combo/multi-pack
D) photo value pack
3. What program offers free and convenient return and recycling options for HP cartridges?
A) Closed-Loop Recycling
B) HP Planet Partners
C) Jet Intelligence
D) regionalization
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B |



