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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs Analysis & Sales Process | 25% | - Match products to business needs - Identify customer printing requirements - Consultative sales approach |
| Topic 2: HP Printing Portfolio Overview | 25% | - HP LaserJet and InkJet product families - Use cases and target customer segments - Key specifications and technologies |
| Topic 3: Features, Benefits and Value Proposition | 30% | - Solutions differentiation and added value - Cost-per-page and efficiency advantages - Security, reliability and sustainability features |
| Topic 4: Competitive Positioning | 20% | - Comparison with competing solutions - HP unique selling points - Addressing competitive objections |
HP Selling HP Printing Hardware 2020 Sample Questions:
What advantage does HP JetAdvantage Security Manager offer?
- A. It automatically validates print security settings across the fleet to ensure compliance.
- B. It validates the integrity of the BIOS code and initiates a self-healing automatic device reboot.
- C. It features built-in encryption to protect sensitive information on hard drives.
- D. It detects anomalies during firmware and memory operations automatically.
Correct Answer: A 🗳️
An enterprise hospital system that has recently installed HP PageWide Color MFPs prints many multiple-page documents every day. The hospital needs to digitize many copies of drivers licenses and ID cards that must be associated with the patient records they store in an ECM system. Which HP solution best meets this customer's needs?
- A. HP Roam for Business
- B. HP Capture and Route
- C. HP Access Control Printing Solutions
- D. HP Print Security Advisory Service
Correct Answer: B 🗳️
What can customers look for to ensure a printer helps reduce environmental impact?
- A. Closed-Loop Recycling
- B. ENERGY STAR certification
- C. HP Planet Partners logo
- D. Instant Ink
Correct Answer: B 🗳️
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