Oracle Fusion Customer Relationship Management 11g Sales Essentials : 1Z1-456

1Z1-456 real exams

Exam Code: 1Z1-456

Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials

Updated: Oct 04, 2026

Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Application Administration and Setup- Security and roles
  • 1. Access control configuration
    • 2. User roles and permissions
      - System configuration
      • 1. Business process configuration
        • 2. Sales application setup
          Oracle Fusion CRM Fundamentals- CRM concepts and Oracle Fusion CRM overview
          • 1. Customer relationship management principles
            • 2. Fusion CRM architecture overview
              - Navigation and user interface
              • 1. Sales dashboard and workspace navigation
                • 2. Personalization and user preferences
                  Sales Forecasting and Reporting- Forecasting methods
                  • 1. Pipeline forecasting
                    • 2. Quota and target management
                      - Reports and analytics
                      • 1. Performance dashboards
                        • 2. Standard sales reports
                          Accounts and Contacts Management- Data quality and duplication management
                          • 1. Data enrichment and validation
                            • 2. Duplicate prevention strategies
                              - Customer data management
                              • 1. Account creation and hierarchy
                                • 2. Contact relationship management
                                  Sales Process Management- Lead management
                                  • 1. Lead conversion processes
                                    • 2. Lead creation and qualification
                                      - Opportunity management
                                      • 1. Forecasting and pipeline management
                                        • 2. Opportunity lifecycle and stages

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          Question #1

                                          The design team would like to make changes to the Sales dashboard for the sales VP in Oracle Fusion Sales. What is the navigation path to make the changes?

                                          • A. Sales Dashboard > Administration> Customize Home Pages >Job Role
                                          • B. Administration> Oracle Composer > Personalization> Sales Account Region
                                          • C. Sales Dashboard > Administration > Customization Manager> Sales VP
                                          • D. Sales Dashboard > Personalization > Customization Manager> Job Role
                                          • E. Oracle Composer> Sales Dashboard > Customize Home Pages > Sales VP
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C  🗳️

                                          Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).

                                          Question #2

                                          As an implementation consultant you are asked to define a customer specific template for all quota batch process outputs. Which tool would you use to customize quota batch process output templates?

                                          • A. Oracle XDK
                                          • B. Oracle Reports
                                          • C. Oracle BI Publisher
                                          • D. Oracle bi Answers
                                          • E. Oracle Essbase Server
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C  🗳️

                                          Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).

                                          Question #3

                                          Developer1 and Developer2 work for a large manufacturing company that has recently purchased Fusion. Both developers have been asked to import data from the company's legacy system. Developer1 configures the Opportunity import job while Developer2 configures the Customers import job. During the mapping configuration, Developer 1 selects the Lock check box.
                                          Identity the two true statements based on this scenario.

                                          • A. Developer1 can edit the mapping, but cannot use the mapping for import.
                                          • B. Developer2 cannot use the mapping for import or edit the mapping.
                                          • C. Developer2 can use the mapping for import, but cannot edit the mapping.
                                          • D. Developer1 cannot use the mapping for import or edit the mapping.
                                          • E. Developer2 can edit the mapping, but cannot use the mapping for import.
                                          • F. Developer l can use and edit the mapping.
                                          • G. Developer1 can use the mapping for import, but cannot edit the mapping.
                                          • H. Developer2 can use and edit the mapping.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C,F  🗳️

                                          Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).

                                          Question #4

                                          Identify the combination of steps that show the correct precedence in sales quota planning.

                                          • A. Create spreading formula and seasonality factor group, create sales quota plan, assign top-level sales territory hierarchy to the quota plan, and assign spread formula and seasonality factor group to the plan.
                                          • B. Create spreading formula and seasonality factor group, create sales quota plan, assign spread formula and seasonality Factor group to the plan, and assign top level sales territory hierarchy to the quota plan.
                                          • C. Create sales quota plan, assign spread formula and seasonality factor group to the plan, assign top-level sales, territory hierarchy to the quota plan, and create spreading formula and seasonality factor group.
                                          • D. Create sales quota plan, assign top level sales territory hierarchy to the quota plan, create spreading formula and seasonality factor group, arid assign spread formula and seasonality factor group to the plan.
                                          • E. Create sales quota plan, assign spread formula and seasonality factor group to the plan, create spreading formula and seasonality factor group, and assign top-level sales territory hierarchy to the quota plan.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: D  🗳️

                                          Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).

                                          Question #5

                                          After successfully performing a test import of customer data, you realize that you have forgotten a key field. Which two steps can be performed to edit the import mapping information?

                                          • A. Navigate to the Manage Import Activities dashboard and drill down on the hyperlink in the import activity's Name column. Add the new field.
                                          • B. Navigate to the task: Edit customer Mappings. Search for the correct mapping and add the now Field.
                                          • C. Navigate to the task: Manage File Import Mappings. Search for the correct mapping and add the new field.
                                          • D. Navigate to the manager import Activities dashboard and drill down on the hyperlink in import mapping column. Add the new field.
                                          • E. Navigate the manage Import Activities dashboard and drill down the hyperlink in the status column. Download the attachment in the mapping column. Edit the attachment by using a text editor. Upload the new mapping.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A,D  🗳️

                                          Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).

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