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IBM C4090-971 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application of Resources and Tools | 25% | - Capacity Magic, Disk Magic, eConfig - Interoperation and compatibility verification - Technical documentation and Redbooks |
| Product Information | 30% | - IBM tape and archive solutions - IBM Spectrum Virtualize / SAN Volume Controller - IBM XIV Storage System - IBM Spectrum Control - IBM DS8000 series |
| Customer Environment, Requirements, and Plans | 25% | - Determine storage solution alignment - Analyze customer environment and requirements - Evaluate business continuity and availability needs |
| CAMSS and Enterprise Storage Concepts | 20% | - Storage virtualization and tiering - Cloud, Analytics, Mobile, Social, Security - Data protection and disaster recovery |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer wants to order a full rack XIV system. The customer is on the 5thfloor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?
A) Place the order with height and weight reduction delivery.
B) Place the order with just 1 TB drives.
C) Place the order, then have the installer take apart and reassemble the XIV.
D) Place the order with only 6 modules then perform a MES upgrade.
2. Which function within the storage hardware does this customer require?
A) Hardware Accelerated Move
B) vStorage APIs for Storage Awareness
C) Hardware Assisted Locking
D) Pluggable Storage Architecture
3. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?
A) XIV
B) SONAS
C) Storwize V7000 Unified
D) DS88870
4. Which upgrade is possible for a customer with IBM FlashSystem 840?
A) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve1TB flash modules.
C) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
D) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
5. Which XIV option addresses rapid data growth and financial concerns?
A) IBM Global Financing
B) Distributed Data
C) Growth on Demand
D) Advanced System Placement
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |



