Dumps for Free Microsoft MB-240 Practice Exam Questions [Mar 10, 2023]
MB-240 Dumps PDF And Certification Training
Conclusion
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NEW QUESTION 47
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected FieldService for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seemsno alerts are being received inDynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?
- A. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
- B. Register the device in Dynamics 365 Connected Field Service.
- C. Configure the Create CFS alerts from IoT Central within Microsoft Flow.
- D. Create the IoT Connected Device connection role to link devices to customer assets.
Answer: C
NEW QUESTION 48
You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types with Work Orders.
You need to create and configure Incident Types based on the provided scenarios.
Which Incident Type feature should you use with each scenario? To answer, drag the appropriate Incident Type feature to the appropriate scenario. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 49
For which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service?
Each correct answer presents a complete solution.
- A. Add or subtract inventory to or from a warehouse.
- B. Transfer a product from a warehouse to a truck.
- C. Purchase products to sell to a customer.
- D. Add inventory to a warehouse.
Answer: C,D
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- purchase-order
NEW QUESTION 50
You need to create a purchase order for a thermal overload cooling fan for arefrigeration unit on the shopfloor.
After creating a purchase order, what are the five steps, in sequence, for completing the order and receivingthe products? To answer, move the appropriate actions from the list of actions to the answer area and arrangethem in the correct order.
Answer:
Explanation:
NEW QUESTION 51
You are setting up a maintenance agreement for a new customer that will require preventative maintenance visits as well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accurately reflects the agreed upon price list. The price of the spare parts used in equipment repairs varies significantly bythe territory where the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices for work completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.
- A. Add a territory relationship to the work order that includes the price for products and services used.
- B. Add a territory relationship to the agreement that includes the price for products and services used.
- C. Add a regional price list to the agreement that includes the price for products and services used.
- D. Add a regional price list to the work order product that includes the price for products and services used.
- E. Add a regional price list to the work order type that includes the price for products and services used.
Answer: C,D,E
Explanation:
Explanation
https://docs.microsoft.com/en-us/dynamics365/field-service/work-order-entitlements
NEW QUESTION 52
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?
- A. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
- B. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
- C. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.
- D. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
Answer: B
Explanation:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-work- orders
NEW QUESTION 53
The company has hired a new manager to set up and configure Field Serviceto automatically schedule workorders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.
- A. Enable Resource Scheduling Optimization.
- B. Add the RSO dispatcher role to a dispatcher.
- C. Set Connect to Maps as Yes.
- D. Add RSO to the profile Field Service-Administrator.
- E. Assign the Field Service-Administrator security role to the RSO user.
Answer: A,C,D
NEW QUESTION 54
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Agreement Products
3) Set Booking Recurrence
4) Create Invoice Setup
5) Define Invoice Recurrence
Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Section: Configure field service applications
NEW QUESTION 55
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE:Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 56
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.
- A. Enable Resource Scheduling Optimization.
- B. Add the RSO dispatcher role to a dispatcher.
- C. Set Connect to Maps as Yes.
- D. Add RSO to the profile Field Service-Administrator.
- E. Assign the Field Service-Administrator security role to the RSO user.
Answer: A,C,D
Explanation:
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration
NEW QUESTION 57
You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types with Work Orders.
You need to create and configure Incident Types based on the provided scenarios.
Which Incident Type feature should you use with each scenario? To answer, drag the appropriate Incident Type feature to the appropriate scenario. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE:Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 58
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Booking Setup
3) Create Invoice Setup
4) Set Auto Generate Invoice = Yes
5) Populate Generate Agreement Invoices X Days in Advance
Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Section: Configure field service applications
NEW QUESTION 59
DRAG DROP
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
Section: Configure field service applications
NEW QUESTION 60
DRAG DROP
You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
NEW QUESTION 61
DRAG DROP
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task.
Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
NEW QUESTION 62
A field technician is completing a job and getting ready to drive to the next job. The dispatcher needs to provide the technician with driving directions.
What should the dispatcher do?
- A. From the schedule board, right-click the scheduled work order and select Get Driving Directions.
- B. From the schedule board, click Actions and select Get Driving Directions.
- C. On the work order form ribbon, click Get Driving Directions.
- D. Select a work order from any view. On the ribbon, click Get Driving Directions.
Answer: B
NEW QUESTION 63
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Assetfield set to Yes.
Some users indicate products on a customer asset are not always becominga customer asset. Users provideyou with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 64
There are certain steps a Field Service Manager must take for RMA approval, and then for creating an RMA receipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag RMA Approval or RMA Receipts to the appropriate steps. RMA Approval and RMA Receipts may be used once, more than once, or not at an. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 65
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine Auto Geo Code Addresses to Yes in Field Servic rk orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.
- A. Optimize Schedule field is not set to Yes.
- B. Work Hours is not properly configured for days being optimized.
- C. Start Location and End Location fields are not the same.
- D. Scheduling Method is not set to Optimize.
- E. The Work Location field is not set to Onsite.
Answer: A,B,C
Explanation:
Explanation
https://docs.microsoft.com/en-us/dynamics365/field-service/rso-faq
NEW QUESTION 66
There are certain steps a Field Service Manager must take for RMA approval, and then for creating an RMAreceipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag RMAApproval or RMA Receipts to the appropriate steps. RMA Approval andRMA Receipts may be used once,more than once, or not at an. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 67
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION 68
DRAG DROP
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration
NEW QUESTION 69
A new member of your company's scheduling department is learning which scheduling function to use in Dynamics 365 for Field Service, based on different scenarios.
You need to provide a scheduling matrix to the new team member.
Which scheduling function should be used with each scenario? To answer, drag the appropriate function to the appropriate scenario. Each function may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 70
You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
- A. Check that FSM app is synching to server.
- B. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
- C. Check Drip Scheduling setting on the Bookable Resource.
- D. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.
- E. Check sync filter on Bookable Resource Booking View.
Answer: B,C,D
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/mobile-faq- bookings-not-showing
NEW QUESTION 71
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