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Sales Cloud Consultant CRT-251
Sales Cloud Consultant CRT-251 credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform. credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. This course gives us a prospect of becoming a Salesforce.com Certified Sales Cloud Consultant. It is also important candidates who are going for this certification should be in a customer facing role and must have some experience implementing Salesforce Sales Cloud solutions. The audience must had proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success
The Salesforce Certified Consultant has 2-5 years of experience as a senior business analyst and has developed the skills outlined below:
- Experience with the full project lifecycle of Sales Cloud implementations
- Deep knowledge of the Salesforce product lines
- Familiarity with software development life cycle
- Solid understanding of data management and database concepts
- Structured skill set for the consulting practice
These additional ability will be helping you a lot:
- Anticipate and mitigate risk
- Troubleshoot and resolve issues
- Manage solution delivery and any issues that arise
- Prioritize and escalate customer issues
- Design and implement successful solutions
- Consistently deliver effective business solutions
- Increase customer confidence
- Build solutions that are scalable and maintainable
- Meet and manage customer expectations
We think our Sales Cloud Consultant CRT-251 Exam Practice Test Paper and Dumps will provide you 100% confidence to make you appear for SALESFORCE CRT-251 Exam.
This is the list of the contents in our Sales Cloud ConsultantCRT-251 Practice Test**:**
- Methods for establishing relationships between accounts and contacts
- Facilitate a successful consulting engagement
- Determine the appropriate report, dashboard or reporting snapshot solution
- Factors that influence sales metrics
- Considerations for integrations common to Sales Cloud implementations
- marketing capabilities support the sales process
NEW QUESTION 13
Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)
- A. Printable list views
- B. Chatter Messenger for specific users
- C. Related list hover links
- D. Customizable recent tags
Answer: A,C
Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=customize_ui_settings.htm&type=5
NEW QUESTION 14
Northern Trail Outfitters (NTO) uses a custom object named Insight, which is the child in a master-detail relationship with the opportunity object. Sales teams use this object to create requests for analysts who conduct supporting research regarding an opportunity. Sales teams use Salesforce1 mobile app and want to easily create new insight records from their phones. What should a consultant recommend to meet this requirement?
- A. Create a Visualforce page
- B. Create a custom object tab
- C. Create a related list button
- D. Create a publisher action
Answer: C
NEW QUESTION 15
Northern Trail Outfitters (NTO) is hiring additional sales representatives due to rapid sales growth. The NTO sales management team wants to develop more structure around sales territory. Which two data points should be considered? Choose 2 answers
- A. Attributes needed to segment and categorize customers
- B. Number of currencies needed to support each sales territory
- C. Distance between the customer headquarters and their sales representatives
- D. Average number of customers managed by a sales representative
Answer: C,D
NEW QUESTION 16
When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be sent to a team of Executives. This email should include details about the Opportunity along with the related Opportunity Products and the Account.
Which solution should the Consultant recommend to achieve this requirement?
- A. Use Workflow rules and HTML Email Templates.
- B. Use Process Builder and HTML Email Templates.
- C. Develop an Inbound Email Service.
- D. Develop a custom Apex Trigger that uses custom email messaging.
Answer: D
NEW QUESTION 17
What is a valid organization-wide default option for the Account object?
- A. Public Read/Write/Delete
- B. Private
- C. No Access
- D. Public Read/Write/Transfer
Answer: B
NEW QUESTION 18
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?
- A. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
- B. Add the leads tab to the Partner Community and configure partner profiles to access leads.
- C. Configure a separate leas record type and page layout for the Partner Community.
- D. Create a customized site where partners can self-register and access their leads.
Answer: B
NEW QUESTION 19
Cloud Kicks is expanding to international markets, but some products are not visible in the international price book. Which two steps should be taken? Choose 2 answers
- A. Check to ensure the products have been added to the price book.
- B. Check that the products have a $0 list price
- C. Check that the products have a standard price in the list price field.
- D. Activate the price book
- E. Activate the products in the price book.
Answer: A,C
NEW QUESTION 20
Cloud Kicks is concerned that the sales team is taking longer to dose opportunities in comparison to the same time last year. The VP of sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results.
Which two actions should the consultant take to meet the requirement?
Choose 2 answers
- A. Schedule a reporting snapshot of the Opportunity object to run monthly.
- B. Create a report based on the Opportunity reporting snapshot.
- C. Schedule a reporting snapshot of the Opportunity History object to run monthly.
- D. Create a dashboard component and schedule the dashboard to refresh monthly.
Answer: A,B
NEW QUESTION 21
When converting a lead, how can an administrator capture custom lead data on the converted contact?
- A. Map custom lead fields to standard contact fields.
- B. Use the data loader to move the custom lead data.
- C. Map custom lead fields to custom contact fields.
- D. Use the lead conversion wizard to select the fields.
Answer: C
NEW QUESTION 22
Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage. Which solution should the consultant advise?
- A. Modify the profile for sales directors to enable the "Modify All" object permission for the opportunities.
- B. Create a validation rule to enforce field access based on the sales stage and a custom permission.
- C. Change the field level security for the sales representatives to restrict field access based on the sales stage.
- D. Create a workflow rule to enable field access for the sales directors based on sales stage.
Answer: B
NEW QUESTION 23
Northern Trail Outfitters (NTO) wants to record information about its conferences and attendees. Some customers attend multiple NTO conferences. What should the consultant recommend if NTO desires to present this data on the contact layout using the standard configuration?
- A. Create a custom object for conferences and a custom lookup field to conferences on Contacts
- B. Utilize Campaigns for conferences and a custom object to record attendee information
- C. Create a custom object for conferences and a custom object to record attendee information
- D. Utilize Campaigns for conferences and add Campaign Members to record attendee information.
Answer: D
NEW QUESTION 24
Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users. The pilot users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue?
Choose 2 answers
- A. Assign the Einstein Lead Scoring permission set.
- B. Assign the Sales Cloud Einstein permission set.
- C. Add the Lead Score field to the Lead Page layout.
- D. Add the Lead Score field to the Lead List View.
Answer: C,D
NEW QUESTION 25
Sales Management at Cloud Kicks has noticed that the Quote amount on Opportunities does not match the Opportunity amount.
Which two actions should the Consultant recommend to resolve this issue? (Choose two.)
- A. Add the Syncing checkbox to the Quotes related list.
- B. Build a Workflow rule to update the Opportunity Amount with a Grand Total Value on the Quote Record.
- C. Add a global action to sync the Quote with the Opportunity.
- D. Build a formula field on Opportunity to roll up Total Value from the Quote Record.
- E. Add a Sync button to the Page Layout.
Answer: A,E
NEW QUESTION 26
The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly.
What should be recommended?
- A. Create a reporting snapshot to run weekly and store the results in a custom object.
- B. Schedule a custom forecast report to run weekly and store the results in a custom report folder.
- C. Create a reporting snapshot to run daily and store the results in a custom object.
- D. Schedule a custom forecast report to run daily and store the results in a custom report folder.
Answer: A
NEW QUESTION 27
Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stage reports often lack key information that sales managers expect at each stage because sales reps have yet to enter the data.
What should the consultant recommend so opportunity stage reports always contain the data managers expect?
- A. Customize Path and create validation rules dependent on stages.
- B. Create an Auto launched flow to determine if required fields are missing.
- C. Configure Path by checking the Key Field Required checkbox.
- D. Mark the fields as required on the Page layout.
Answer: A
NEW QUESTION 28
What are two capabilities of Data Loader? Choose two answers.
- A. Ability to extract organization and configuration data.
- B. Ability to run one-time or scheduled data loads
- C. Ability to export field history data
- D. Ability to prevent importing duplicate records.
Answer: B,C
NEW QUESTION 29
Northern Trail Outfitters (NTO) wants to boost the importance of its sales stages and their role in NTO's sales methodology; they also want to enhance the precision of their sales forecast. How should the steps in the sales process be mapped so NTO's requirements are met?
- A. Map forecast probability to opportunity probability; assign appropriate sales stage
- B. Map appropriate sales stage to opportunity stage; assign accurate forecast probability
- C. Map sales probability values to forecast categories; assign sales stages accurate percentages
- D. Map opportunity stages to forecast categories; assign accurate probability to each stage.
Answer: D
NEW QUESTION 30
Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list.
What should the consultant do to solve this issue?
- A. Move the invoice related list to a separate tab on the Lightning page.
- B. Convert the Invoice object into a lookup relationship.
- C. Enable indexing on all visible fields on the invoice related list.
- D. Enable Collapsible Sections for the Invoice related list
Answer: B
NEW QUESTION 31
The sales manager at a company has noticed that sales teams are having trouble understanding who should an Opportunity. Sales teams base their sales Opportunities on assignments to specific ZIP codes.
Which solution should the consultant recommend?
- A. Account Teams
- B. Sales Cloud Einstein
- C. Sharing Rules
- D. Territory Management
Answer: D
NEW QUESTION 32
Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in salesforce. The application uses a credit ID on the account object. What should be created to meet this requirement?
- A. A custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID
- B. A workflow rule to launch the product fulfilment application and pass the credit ID
- C. A custom button that calls an Apex trigger to launch the credit application and pass the credit ID
- D. A formula field that uses the hyperlink function to launch the credit application and pass the credit ID
Answer: D
NEW QUESTION 33
Sales director at Northern Trail Outfitters (NTO) cannot see or update their teams forecasts. Sales representatives are constant asked to provide the directors with their updated forecast information. Which two methods should NTO use to correct how forecasts are managed? Choose 2 answers
- A. Configure weekly customized forecast reports and dashboards to be emailed to sales management.
- B. Create a forecast Chatter groups where sales representatives can post and share their forecasts.
- C. Enable override forecast permissions in the Manager's profile.
- D. Create a forecast hierarchy and assign managers to the forecast manager role.
Answer: D
NEW QUESTION 34
Northern Trail Outfitters (NTO) is planning to implement salesforce sales cloud to support its professional services division. The NTO sales team wants to easily see customer purchasing activity on account, contact, and contract detail pages. What should a consultant recommend to meet this requirement?
- A. Enable the orders object in salesforce to track customer purchases
- B. Create a custom object related to the account, contact and contact objects.
- C. Create a global publisher action to view all customer purchasing activity
- D. Enable salesforce console for sales to see customer purchasing activity
Answer: A
NEW QUESTION 35
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