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What is the duration, language, and format of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam
- Passing Score 72%
- Language - English
- Number of Questions: 65
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211
Topics of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam
Candidates must know the exam topics before they start preparation. Because it will really help them to hit the core. Our Avaya Aura Maintenance 3316x exam dumps will include the following topics: 1. Dialing Plans
- Identify the attributes of the Zone Based Dialing.
- Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
- Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
- Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
- Identify the required network signaling types in a network configuration.
- Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
- Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
- Identify, isolate, and correct IP Peer Networking issues. 2. Networking
- Identify the components that comprise an ESN network.
- Given programming output, verify that the coordinated dialing plan is properly provisioned. 3. Administration and Maintenance
- Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
- Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
- Identify the key components of the IP Peer network.
- Describe the Subscriber Manager Database synchronization mechanisms.
- Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
- Given a BARS database output, determine the correctness of the programming to process a call.
- Given customer requirements, determine techniques, features and services that restrict user access to system resources.
- Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
- Given a customer's dialing plan and routes, determine the parameters that will satisfy the route.
- Describe the basic functionality of commonly- used user interfaces.
- Validate that the system programming meets the customer requirements.
- Identify the prompts and responses required to provision network signaling.
- Distinguish between types of dialing plans.
- Configure the Call Server Database to support ESA.
- Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
- Configure the Call Server Database to support the Zone Based Dialing.
- Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
- Given a description of a networking issue, determine what action should be taken to resolve the issue.
- Prepare the System for IP Peer Networking.
- Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
- Enable and configure H.323 and SIP Gateway properties on the Call Server.
- Given a network diagram and dialing plan, determine the location codes to be used in the network.
- Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
- Configure IP telephone in Zone Based Dialing.
Avaya 3316X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation and Deployment | - System Installation
|
| Maintenance and Troubleshooting | - System Maintenance
|
| Avaya Quality Monitoring Solution | - Configuration and Administration
|
| Avaya Contact Recording Solution Overview | - Architecture and Components
|



