Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications

3000-2 real exams

Exam Code: 3000-2

Exam Name: ACSS Small and Medium Enterprise (SME) Communications

Updated: Aug 28, 2026

Q & A: 103 Questions and Answers

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Topic 1: SME Communications Solution Architecture- Platform Overview
  • 1. SME communications solution design
  • 2. System capacity and deployment considerations
  • 3. IP Office architecture and components
Topic 2: Installation and Configuration- System Deployment
  • 1. User, extension, and trunk configuration
  • 2. Initial installation and licensing
  • 3. Network and telephony integration
Topic 3: Security and Administration- Administrative Management
  • 1. Best practices for system administration
  • 2. Access control and permissions
  • 3. User and system security
Topic 4: Applications and Services- Communication Services
  • 1. Unified communications features
  • 2. Voicemail configuration
  • 3. Call routing and hunt groups
Topic 5: Maintenance and Troubleshooting- System Support
  • 1. Backup, restore, and software upgrades
  • 2. Monitoring and diagnostics
  • 3. Log analysis and fault isolation

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A. Mobile User
B. Voicemail to Email
C. Power User
D. Email Integration Services
E. Teleworker


Question 2

Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)

A. Forced Login Code must be entered on the user's Supervisor tab.
B. A valid CCR Agent license must be installed in the IP Office configuration.
C. Force Account Code must be checked on the user's Supervisor tab.
D. User must be a member of a hunt group.
E. CCR Agent must be checked on the user's Supervisor tab.


Question 3

Which three are required to get UMS working on a client PC? (Choose three.)

A. VoiceMail Pro installed with the UMS option loaded on a server
B. MAPI Profile installed and configured on the VoiceMail Pro server
C. UMS Client application installed on the user's PC
D. a compatible Internet browser
E. UMS Web Service is enabled on the User Profile in the configuration


Question 4

In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A. Dependencies
B. Log On
C. General
D. User
E. Advanced


Question 5

Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)

A. IP Office Advanced System license
B. IP Office Essential System license
C. VMPro TTS (Generic)
D. Database license
E. IP Office Preferred System license


Solutions:

Question 1
Answer: A,C
Question 2
Answer: A,B,E
Question 3
Answer: A,B,D
Question 4
Answer: B
Question 5
Answer: A,E

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