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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SME Communications Solution Architecture | - Platform Overview
|
| Topic 2: Installation and Configuration | - System Deployment
|
| Topic 3: Security and Administration | - Administrative Management
|
| Topic 4: Applications and Services | - Communication Services
|
| Topic 5: Maintenance and Troubleshooting | - System Support
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question 1
A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)
A. Mobile User
B. Voicemail to Email
C. Power User
D. Email Integration Services
E. Teleworker
Question 2
Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
A. Forced Login Code must be entered on the user's Supervisor tab.
B. A valid CCR Agent license must be installed in the IP Office configuration.
C. Force Account Code must be checked on the user's Supervisor tab.
D. User must be a member of a hunt group.
E. CCR Agent must be checked on the user's Supervisor tab.
Question 3
Which three are required to get UMS working on a client PC? (Choose three.)
A. VoiceMail Pro installed with the UMS option loaded on a server
B. MAPI Profile installed and configured on the VoiceMail Pro server
C. UMS Client application installed on the user's PC
D. a compatible Internet browser
E. UMS Web Service is enabled on the User Profile in the configuration
Question 4
In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A. Dependencies
B. Log On
C. General
D. User
E. Advanced
Question 5
Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)
A. IP Office Advanced System license
B. IP Office Essential System license
C. VMPro TTS (Generic)
D. Database license
E. IP Office Preferred System license
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: A,B,E | Question 3 Answer: A,B,D | Question 4 Answer: B | Question 5 Answer: A,E |



