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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?

A) Media center
B) Information center
C) Media gallery
D) Information hub

2. What are the five IT areas that are listed as transformational technologies in IT?

A) Hardware, Database, Software, Web 2.0, XML
B) Vacuum tube, Transistor, RAM, vRAM, Quantum Effect
C) Mainframe, Departmental, PCs, Internet, Social
D) Fortran, COBOL, Basic, C++, Java

3. What is one best practice that is very successful in delivering the Social Business message to a customer?

A) Add personal stories about how you use these social software features successfully in your job.
B) Have a lengthy technical discussion about each feature and its capabilities.
C) Distribute printouts of analysts' reports to every person in the room.
D) Make sure you are well dressed.

4. Which IBM product increases the speed of social businesses, and can be considered as the action behind social businesses, making them more nimble?

A) IBM Sametime
B) IBM Lotus Symphony
C) IBM Lotus Organizer
D) IBM Rational Application Developer

5. What affects the value and strategy of Social Business for your customer?

A) The value of Social Business is the same for every customer.
B) Only Internet-based companies get value from Social Business.
C) Depends on their industry, where they are in that industry, what their key differentiators are.
D) The value is determined by how much they buy.

Solutions: