Quality 500-444 PDF Dumps - 500-444 Exam Questions [Q31-Q55]

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Quality 500-444 PDF Dumps - 500-444 Exam Questions

Most UptoDate Cisco 500-444 Exam Dumps PDF 2023

NEW QUESTION # 31
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)

  • A. creates a log file pertaining to the operations that it performs for troubleshooting
  • B. generates certificate signing requests (CSR)
  • C. generates self-signed certificates in the PEM format, which is an X509 extension
  • D. validates any certificate
  • E. is supported on servers running Linux Server

Answer: A,B


NEW QUESTION # 32
Where can the readiness for the CCE deployment be verified?

  • A. CCE Web Admin -inventory
  • B. CCE Web Admin -> Infrastructure - Inventory
  • C. CCE Web Admin -> Deployment Settings - Inventory
  • D. CCE Web Admin -> Machines - inventory

Answer: C


NEW QUESTION # 33
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

  • A. to provide validation of certificate requests
  • B. to issue a CA signed Identity certificates
  • C. to import the root CA certificate to each component
  • D. to generate a new Certificate Signing Request (CSR)
  • E. to provide domain validation certificate

Answer: A,E


NEW QUESTION # 34
Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)

  • A. CA Signed Certificate from CSR Request:tomcat-trust
  • B. CA Certificate:tomcat
  • C. 3rd party signed Certificate
  • D. CA Certificate:tomcat-trust
  • E. CA Signed Certificate from CSR Request:tomcat

Answer: A,D


NEW QUESTION # 35
Which telephony deployment is between a TDM trunk and a VOIP?

  • A. Voice gateway (VGW)
  • B. CUBE
  • C. CUCM
  • D. CUSP

Answer: B


NEW QUESTION # 36
What are two ways to deploy security certificates in CCE? (Choose two.)

  • A. 3rd party signed
  • B. Digitally signed
  • C. Security Authority (SA)
  • D. Self-signed
  • E. Certificate Authority (CA)

Answer: B,E


NEW QUESTION # 37
Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?

  • A. Cisco Unified Border Element must be configured as media pass flow-through mode.
  • B. Cisco Unified Border Element must be configured as media pass flow-around mode.
  • C. Box-to-box Cisco Unified Border Element must be used for redundancy.
  • D. voice gateway must be dedicated for VXML browser sessions.

Answer: D


NEW QUESTION # 38
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?

  • A. Route Settings -> Media Routing Domain
  • B. Route Settings -> Sip Server Groups
  • C. Call Settings-> IVR Settings->Network VRU Scripts
  • D. Desktop Settings -> Resources -> Call Variables Layout

Answer: C


NEW QUESTION # 39
Which CLI command manages the Java Keystore Certificate in Windows CCE servers?

  • A. PROCMON
  • B. Keytool
  • C. System CLI
  • D. OPENSSL

Answer: B


NEW QUESTION # 40
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)

  • A. Root certificate
  • B. Digital certificate
  • C. Certificate authority certificate
  • D. Self-signed certificate
  • E. Domain validation certificate

Answer: C,D

Explanation:
Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin


NEW QUESTION # 41
What will the caller hear if Cisco Unified ICM sends back a label of 91919191?

  • A. Audio
  • B. Ringing
  • C. an error message
  • D. MoH

Answer: C

Explanation:
In Cisco's Intelligent Contact Management (ICM) solution, a label is a string of characters or digits that is used to route calls to specific destinations or play specific prompts to the caller. When ICM sends back a label of 91919191, it is an invalid or non-existent label and the caller will hear an error message. This error message could be a pre-recorded message or a system generated message such as "The dialed number is not in service" or "Invalid extension, please try again".
It's important to note that MoH (Music on Hold) is a feature that plays music or pre-recorded announcements to callers while they are on hold, Ringing is the sound that a caller hears when the call is being connected and Audio is a general term that refers to the sound or voice that is played to the caller.


NEW QUESTION # 42
What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?

  • A. Failure of a VM doesn't bring down all the components that are installed on the VM.
  • B. Failure of a physical server doesn't bring down all the VMs that are installed on that VMware vSphere Host.
  • C. Failure of a physical server brings down only specific VMs allocated to that specific storage and installed on that VMware vSphere Host.
  • D. Failure of a VM brings down all the components that are installed on the VM.

Answer: B

Explanation:
When deploying a Direct Attached Storage (DAS) only system, it is important to remember that failure of a physical server will not bring down all the VMs that are installed on that VMware vSphere Host. Each VM is allocated to a specific storage, so only the VMs that are installed on the failed physical server will be affected. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization_deployment/guide/vdeploy/b_vdeploy_chapter_01001.html


NEW QUESTION # 43
What defines the DialPlan on a Cisco Voice Gateway/CUBE?

  • A. voice-class
  • B. Voip voice
  • C. ATR
  • D. Dial-Peers

Answer: D


NEW QUESTION # 44
What are two upgrades for Common Ground? (Choose two.)

  • A. updates IP address as appropriate
  • B. includes migration of windows registry
  • C. in-place upgrades exist on VMs
  • D. updates Hostname as appropriate
  • E. includes database migration

Answer: D,E

Explanation:
Common Ground is a Cisco solution for contact center environments, which enables customers to use multiple channels, such as voice, chat, and email, to interact with agents. Upgrading Common Ground usually involves several steps, including:
Updating the hostname as appropriate: Depending on the configuration and organization of the system, it may be necessary to update the hostname to ensure that all components are properly identified and connected.
Database migration: As part of the upgrade process, the Common Ground database may need to be migrated to a new version or schema. This is done to ensure that the database is compatible with the new version of Common Ground and that all data is preserved during the upgrade.
Updating IP address: Depending on the network and IP addressing scheme, it may be necessary to update the IP addresses of Common Ground components to ensure that they are properly configured and accessible.
Updating registry: Windows registry may need to be updated as well, to ensure that the correct configurations and settings are in place after the upgrade.
In-place upgrades: In-place upgrades are the upgrades that can be done on the same version of the software without the need to install new version of the software.


NEW QUESTION # 45
What are two considerations for PCCE 2K installation? (Choose two.)

  • A. add Router Logger after installing software
  • B. add PGs via PG setup after installing the software
  • C. run Domain Manager tool, add root, facility, and instance
  • D. needs ICM/CCE software installed on all ICM/CCE servers
  • E. run Websetup after installing the software

Answer: C,D

Explanation:
Two considerations for PCCE 2K installation are to run Domain Manager tool, add root, facility, and instance, and to ensure that ICM/CCE software is installed on all ICM/CCE servers. The Domain Manager tool allows the administrator to define the domain structure for PCCE and add root, facility, and instance objects. Additionally, Websetup should be run after installing the software to configure the ICM/CCE environment. Adding PGs via PG Setup should only be done after installing the software, and it is not necessary to add Router Logger after installation.


NEW QUESTION # 46
What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

  • A. CUBE
  • B. CUCM
  • C. DNIS
  • D. CVP

Answer: A


NEW QUESTION # 47
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?

  • A. Features -> Single Sign-On
  • B. Infrastructure Settings -> License Management
  • C. Features -> Context Service
  • D. Infrastructure Settings -> Device Configurations -> Identity Services

Answer: D


NEW QUESTION # 48
What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?

  • A. Single Pane of Glass (SPOG)
  • B. WebSetup
  • C. Contact Centre Management Portal (CCMP)
  • D. LDAP Plugin

Answer: B


NEW QUESTION # 49
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?

  • A. Translation pattern
  • B. CTI route point
  • C. Agent IP phone
  • D. Route pattern

Answer: B

Explanation:
A CTI route point is a configuration object in Cisco Unified Communications Manager (CUCM) that enables end-to-end reporting and tracking of call transfers. When an agent transfers a call to another ICM Skill Group, it should be transferred to a CTI route point in order to maintain the end-to-end reporting context. Route patterns and translation patterns are used to route calls in CUCM, while an agent IP phone is the physical device used by an agent to access the ICM Skill Group.


NEW QUESTION # 50
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?

  • A. Features -> Single Sign-On
  • B. Infrastructure Settings -> License Management
  • C. Features -> Context Service
  • D. Infrastructure Settings -> Device Configurations -> Identity Services

Answer: A

Explanation:
The SAML Certificate Expiry details can be checked in the PCCE Web Administration Manager (S.RO.G) under the Features -> Single Sign-On menu. This menu can be used to view the certificate details, such as the issuer, validity period, and expiry date. This can be useful for ensuring that the certificate does not expire before its intended use. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pccx/pccx_11_0_1/pccx_b_pccx-web-admin-manager-guide-110/pccx_b_pccx-web-admin-manager-guide_chapter_011.html


NEW QUESTION # 51
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

  • A. defined as Configuration Based
  • B. defined as Rule Based
  • C. may be available as a packaged offer such as the Cisco Business Edition 7000 Platform
  • D. VMware vSphere is optional
  • E. VMware vCenter is required

Answer: B,C


NEW QUESTION # 52
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)

  • A. Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
  • B. Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
  • C. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
  • D. Creates just VRU PG; VRU PIMs need to be added manually.
  • E. Creates the Media Routing PG (MR PG) with three MR PIMs.

Answer: B,E


NEW QUESTION # 53
Which service is used to provide authorization between the Identity Provider (IdP) and application?

  • A. Active Directory Federation Services (ADFS)
  • B. OAuthv2
  • C. SAML
  • D. Identity Service (IdS)

Answer: A


NEW QUESTION # 54
Which protocol is used between ICM Central Controller and IVR/CUCM PG?

  • A. SIP
  • B. Device Management Protocol (DMP)
  • C. OCTI
  • D. ccagent

Answer: B

Explanation:
Device Management Protocol (DMP) is a protocol used between ICM Central Controller and IVR/CUCM PGs. It is used to send commands, such as to bring up a voice channel, to the PGs. OCTI, SIP, and ccagent are not protocols used between ICM Central Controller and IVR/CUCM PGs.


NEW QUESTION # 55
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