Latest [Sep 05, 2021] Salesforce OmniStudio-Consultant Exam Practice Test To Gain Brilliante Result
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NEW QUESTION 39
A company needs an OmniScript to allow customers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.
What type of DataRaptor should the consultant recommend to meet this requirement?
- A. DataRaptor Transform
- B. DataRaptor Extract
- C. DataRaptor Load
- D. DataRator Turbo Extract
Answer: A
NEW QUESTION 40
Which three use cases should be implemented using Calculation Procedures & Matrices?
Choose 3 answers
- A. Use rules to determine eligible insurance products based on a house's address and age of the building.
- B. Use the product color and capacity to determine the price of a product.
- C. Use a house's address, size, and age of the building to determine an insurance premium.
- D. Use risk factors for an insured item to determine different insurance product options.
- E. Use location and past usage to determine the monthly cost for an energy product.
Answer: B,D,E
NEW QUESTION 41
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'
- A. Integration Procedure
- B. DataRaptor
- C. Calculation Procedure
- D. OmniStudio Action
Answer: B
NEW QUESTION 42
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
- A. View statements
- B. Request higher limit
- C. Verify a transaction
- D. Make a payment
- E. View credit score history
Answer: A,D,E
NEW QUESTION 43
An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul.... After analyzing patterns In the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.
What three OmniScrlpts elements should be used to meet the requirements?
Choose 3 answers
- A. Email Action
- B. Messaging Element
- C. DataRaptor Extract Action
- D. DataRaptor Post Action
- E. Calculation Action
Answer: A,C,E
NEW QUESTION 44
A business has a requirement to display cases in a console for service agents. Cases can have a variety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?
- A. Conditional View
- B. Flyouts
- C. Styling
- D. State
Answer: A
NEW QUESTION 45
A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.
What solution should the consultant recommend?
- A. DataRaptor Turbo Extract
- B. Integration Procedure and DataRaptor Turbo Extract
- C. Calculation Procedure and DataRaptor Turbo Extract
- D. DataRaptor Extract with Chaining
Answer: B
NEW QUESTION 46
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information - B. * An OmniScript with a Step for client information
* Block Elements for investment instruments - C. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - D. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information
Answer: B
NEW QUESTION 47
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
- A. Lookup
- B. Calculation Action
- C. DataRaptor Extract Action
- D. Select
Answer: A
NEW QUESTION 48
What is the purpose of Step elements in OmniScript?
- A. Organizes the script into one or more pages
- B. Allows the user to input data
- C. Groups elements that extract data
- D. Enables the use of repeatable blocks
Answer: A
NEW QUESTION 49
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
- A. Conditional Block
- B. Batch Action
- C. Loop Block
- D. DataRaptor Transform Action
Answer: C
NEW QUESTION 50
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
- A. Calculation Procedure
- B. Integration Procedure
- C. FlexCards
- D. DataRaptor Load
Answer: B
NEW QUESTION 51
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers
- A. Number
- B. Multi-select
- C. Currency
- D. Radio
Answer: C,D
NEW QUESTION 52
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
- A. FlexCards and Integration Procedures
- B. OmniScripts and Integration Procedures
- C. FlexCards and DataRaptors
- D. OmniScripts and DataRaptors
Answer: B
NEW QUESTION 53
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?
- A. DataRaptor
- B. Apex REST
- C. Integration Procedures
- D. Apex Remote
Answer: C
NEW QUESTION 54
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information - B. * An OmniScript with a Step for client information
* Block Elements for investment instruments - C. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - D. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information
Answer: B
NEW QUESTION 55
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend7 Choose 2 answers
- A. Remote Action
- B. Response Action
- C. Datatable
- D. Edit Block
Answer: B,D
NEW QUESTION 56
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