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Avaya APSS Unified Communications Online Test Sample Questions:

1. Scenario No: 1
Avaya has set up a branch office in an emerging market in South Asia. The company engages a channel partner ("Partner" or "Channel Partner") who has contacts within the government to promote and sell its products and services in the above market. In connection with the above, the Partner pays two (2) government officials S250 each. The Partner takes the position that these payments were not made to secure any government business but rather to build relationships to position Avaya's business in the market. Is the Partner potentially in breach of anti-bribery/anti-corruption laws and regulations and Avaya's Anti-Bribery/Anti-Corruption polky?

A) No, because the Partner didn't actually solicit any business for Avaya and the dollar value of the payment is relatively small
B) Yes, because anti-bribery/anti-corruption statutes and Avaya policy prohibit the improper influencing of a foreign public official to secure business from any source

2. Your client's LOB (line of business) manager, Edwin, like many clients, needs to do more with less. Which three capabilities show the Avaya Aura* ability to enhance user productivity? (Choose three.)

A) Reach a user wherever they are
B) Ensure secure communications
C) Know a user's availability through presence functionality
D) Upgrade incrementally
E) Scale the system based on changing needs
F) Contact users through click to call, click to email, etc.

3. DRAG DROP
Avaya Web Conferencing (AWC) offers both user and moderator features. Click and drag the benefit on the right to the corresponding feature on the left.

4. A leading reseller (* Reseller*) of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

A) No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products
B) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
C) Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya*s policy.

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