Salesforce Plat-UX-102 : Salesforce Certified Platform Strategy Designer

Plat-UX-102 real exams

Exam Code: Plat-UX-102

Exam Name: Salesforce Certified Platform Strategy Designer

Updated: Aug 26, 2026

Q & A: 155 Questions and Answers

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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Tools and Artifacts23%- Decision-making tools
- Documentation and visualization
- Design frameworks and methods
- Strategy mapping and modeling
Topic 2: Value Design32%- Value measurement and outcomes
- Context and innovation impact
- Ethics and value alignment
- Strategic direction and rationale
Topic 3: Leveraging Adjacent Roles and Skills19%- Integrating UX and technical perspectives
- Collaboration with architects and designers
- Working with product and business teams
- Leading cross-functional work
Topic 4: Intangible Deliverables26%- Culture and capability building
- Stakeholder alignment
- Change and adoption enablement
- Governance and mindset

Salesforce Certified Platform Strategy Designer Sample Questions:

Question 1

A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

A. Increase positive environmental impact brand awareness
B. Increase online engagement with the company marketing site
C. Increase overall electric vehicle sales by 20% annually


Question 2

The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?

A. Launch an online survey
B. Test the statement with end users.
C. Use rapid ideation with project team


Question 3

The team at Cloud Kicks is spending too much time curating dashboards of the company's sales pipeline for multiple different levels of leadership, who are interested in different views of the same data.
What should the strategy designer recommend to help the team efficiently share the right data?

A. Create dashboards in Tableau.
B. Develop reports in Sales Cloud.
C. Provide Kanban view in Revenue Cloud


Question 4

A strategy designer has noticed that stakeholder perspectives often take a features-first mindset when discussing the problem space and user insights.
Which co-creation approach should help stakeholders shift to a users-first mindset before discussing solutions?

A. Prioritization Workshop
B. Empathy Workshop
C. Process Mapping Workshop


Question 5

A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A. A journey map allows for the creation of a solution architecture diagram.
B. A journey mapping exercise will provide ail of their technical requirements.
C. A journey map will allow the developers to start building.


Solutions:

Question 1
Answer: A		Question 2
Answer: C		Question 3
Answer: A		Question 4
Answer: B		Question 5
Answer: A

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