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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks wants to create a loyalty program to deepen the engagement of its customers.
When evaluating ideas for this program, which criteria should strategy designers use?

A) Desirability, viability, and feasibility
B) Competitive advantage, impact, and own ability
C) Novelty, privacy, and

2. Cloud Kicks (CK) is creating a high-priority loyalty program as part of a larger engagement strategy for the company. Several top leaders want to remain involved but don't have much time to invest.
What should CK's strategy designer do to keep these leaders informed and invested, avoiding project disruption due to a lack of alignment?

A) Create a communication plan based on leaders' interest, influence, and level of support for the work.
B) Create three moments that matter, where top leaders will be invited to provide feedback.
C) Create individual plans for working with top leaders based on their preferred cadence and type of involvement.

3. A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.
As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?

A) Design a usability testing recruit plan that leans heavily on environmentalists.
B) Research design patterns applicable to digital commerce and business logistics.
C) Establish KPIs and instill checkpoints in the product development process.

4. Cloud Kicks (CK) is committed to making its new Commerce Cloud accessible to everyone.
Which consideration should CK make when delivering this solution?

A) Integrated accessibility evaluation methodologies are not helpful in this context.
B) Adequate accessibility measures make usability testing redundant.
C) Accessibility needs to be integrated throughout the entire project lifecycle.

5. Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.
What should their strategy designer explore to increase market share?

A) Reinvesting in existing products
B) Deepening customer engagement
C) Diversifying product offerings

Solutions: