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Avaya 31810X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security, APIs & Interfaces | 20% | - REST APIs, SIP and media control - Authentication and authorization - Data management and privacy |
| Implementation & Troubleshooting | 15% | - Installation and configuration guidelines - Performance optimization - Monitoring, logging and diagnostics |
| Avaya Breeze Architecture & Fundamentals | 25% | - Platform overview and components - Snap-in framework and lifecycle - Deployment models and topology |
| Designing Breeze Applications | 30% | - Scalability, redundancy and high availability - Integration with Avaya Aura and third-party systems - Workflows and Engagement Designer |
| Solution Design & Use Cases | 10% | - Custom communication flow design - Real-world application scenarios |
