What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- This exam is offered in only English.
- There is a time limit of 120 minutes for the exam.
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
How much Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Cost
The price of the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certification is $150 USD, for more information related to the Salesforce ADM-201 JPN Exam please visit Genesys Website.
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For more info read reference:
Interaction Center Certified Engineer Study Guide
Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
Understanding technical and functional aspects of Administering the CIC System
The following will be discussed in Genesys GEO-807 exam dumps:
- Introduction to ACD Tools
- Managing Licenses
- Overview of Client Templates
- Configuring Stations
- Overview of Interaction Center Business Manager
- Managed IP Phone Network Provisioning
- Configuring Client Button and Queue Columns
- Basics of Interaction Reporter
- Status Messages, Account Codes, and Wrap-up Codes
- Identify key configuration elements at the Default User, Role, Workgroup, and User level
- Managed IP Phone Configuration and Templates
- Understand the configuration options available for ACD/Skills-Based routing
- Security and Compliance Enhancements
- Workgroups ACD Skills
- Identify the components of the Interaction Administrator interface
- Introduction to PureConnect Application Suite
- Using Response Management Libraries
- Basics of Interaction Supervisor
- Configuring ACD



