HP Servicing HP Desktops, Workstations and Notebooks : HP2-H27

HP2-H27 real exams

Exam Code: HP2-H27

Exam Name: Servicing HP Desktops, Workstations and Notebooks

Updated: Sep 05, 2025

Q & A: 73 Questions and Answers

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HP Servicing HP Desktops, Workstations and Notebooks Sample Questions:

1. You have configured the SATA RAID controller to IDE Emulation mode to perform hard disk self-tests.
What happens if you forget to configure the controller back to RAID mode before loading the operating system?

A) If the system is configured for RAID 5. it starts up normally, but it recognizes other drives only as logical drives requiring reconfiguration of the RAID.
B) The BIOS detects existing RAID bytes on the hard drives and automatically switches the controller back to ACHI/RAID mode.
C) The system tries to load the wrong storage driver causing permanent damage and possible data loss.
D) The BIOS detects existing RAID bytes on the hard drives and sends an error code and a message to place the drives back into array mode.


2. Which two Web sites provide information to locate replacement part numbers?

A) HP Replacement Parts and HP Warranty Lookup
B) HP PartSurfer and HP Services Media Library
C) HP Channel Services Network and HP PartSurfer
D) HP Replacement Parts and HP Services Media Library


3. Which I/O port can support quad output at OXGA resolution and 30-bit color?

A) S-Video
B) DVI
C) HDMI
D) DisplayPort


4. Which statement best describes how the switchable graphics feature functions in HP notebooks?

A) The switchable graphics feature uses the discrete GPU for graphics-intensive applications and the UMA graphics controller for other applications.
B) The switchable graphics feature is an AMD-only technology for adding up to three external displays through the DisplayPort, HDMI, and VGA ports.
C) The switchable graphics feature is an Intel-only technology that enables the GPU to enhance processor-intensive applications by switching some of the application threads to GPU threads using the less power-intensive GPU for processing data.
D) When configured in the BIOS, the switchable graphics feature determines whether the notebook is connected to the power supply and automatically uses only the discrete GPU for all graphics processing.


5. Which critical BIOS functions must you perform when replacing the system board? (Select two.)

A) Update the BIOS to the latest revision or to the revision requested by the customer.
B) Access the BIOS to disable Virtualization Technology (VT) for the initial startup, and then re-enable it.
C) Access the BIOS to configure the version of Windows that the system will use.
D) Access the BIOS to reset the system ID and/or device serial number.
E) Access the BIOS to configure the system board for the correct memory and processor speed for optimal performance.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: A,B

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