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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customizing Relationships and Mappings | 10-15% | - Field mapping - 1:N, N:1, N:N relationships - Relationship behaviors |
| Topic 2: Customizing Forms, Views and Charts | 15-20% | - Form design and layout - Chart and dashboard configuration - View creation and filtering |
| Topic 3: Customizing Entities and Attributes | 20-25% | - Entity properties and behaviors - System vs custom entities - Attribute types and configuration |
| Topic 4: Configuring Organizational Structure | 15-20% | - Inheritance and hierarchy - Business units - Deployment models |
| Topic 5: Configuring Auditing and Solutions | 15-20% | - Import, export and deployment of solutions - Enabling and managing auditing - Managed vs unmanaged solutions |
| Topic 6: Managing Users, Teams and Security | 20-25% | - Security roles and privileges - User creation and management - Team types and administration - Field-level security |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
You create two custom entities in an online deployment of Microsoft Dynamics CRM 2011. One custom entity is used to store account analysis data and the other has been defined as an activity. Which of the following statements about security access is true?
- A. The System Administrator and System Customizer roles have access to both custom entities.
- B. The System Administrator and System Customizer roles have full access to only the custom activity entity.
- C. All built-in roles have full access to both custom entities.
- D. All built-in roles have some privileges to the custom Account Analysis Data entity, but not to the custom Activity entity.
Correct Answer: A 🗳️
The Microsoft Dynamics CRM 2011 Account entity has multiple main forms. Which of the following determines which main form is shown to a specific user?(Choose all that apply.)
- A. the user is a member of a team that has the role that is assigned to the form
- B. the user is assigned to the form directly
- C. the user s security role is assigned to the form
- D. the form is enabled for fallback
- E. another user has shared the form
Correct Answer: A,C,D 🗳️
Which of the following is a task-based privilege?
- A. Write Contract
- B. Publish Articles
- C. Append Note
- D. Share Opportunity
Correct Answer: B 🗳️
You are creating a native many-to-many (N:N) relationship in Microsoft Dynamics CRM 2011. Which property must you specify for each entity in the relationship?
- A. Primary Entity
- B. Cascading Behavior
- C. Display Option
- D. Relationship Mapping
Correct Answer: C 🗳️
You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?
- A. in the system-based email settings
- B. in the data management tool
- C. in the user-based email settings
- D. in the system settings
Correct Answer: D 🗳️



