Nortel MCS 5100 Ris.4.0 Administration : 920-021

920-021 real exams

Exam Code: 920-021

Exam Name: MCS 5100 Ris.4.0 Administration

Updated: Aug 06, 2026

Q & A: 100 Questions and Answers

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Nortel 920-021 Exam Syllabus Topics:

SectionWeightObjectives
System Configuration and Maintenance25%- System configuration management
  • 1. Network and server configuration
    • 2. Software version and patch management
      - Routine maintenance tasks
      • 1. Backup and restore procedures
        • 2. System health monitoring
          User and Service Management25%- Subscriber and user provisioning
          • 1. Service assignment and profiles
            • 2. Create and manage user accounts
              - Service configuration
              • 1. Call routing policies
                • 2. Feature activation and management
                  MCS 5100 System Administration Overview20%- Administrative tools
                  • 1. System management interfaces
                    • 2. Configuration utilities overview
                      - System architecture and administrative roles
                      • 1. Role-based access and permissions
                        • 2. MCS 5100 administrative components
                          Security and Troubleshooting30%- Security administration
                          • 1. Security policy enforcement
                            • 2. Access control and authentication
                              - Fault management and troubleshooting
                              • 1. Log analysis and diagnostics
                                • 2. Common system issues resolution
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