Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio : AB-620

AB-620 real exams

Exam Code: AB-620

Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio

Updated: Aug 25, 2026

Q & A: 133 Questions and Answers

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan responsible AI strategy
  • 2. Evaluate security and governance considerations
  • 3. Plan reusable agent components
  • 4. Plan identity strategy
  • 5. Design agents for internal or external audiences
  • 6. Plan integration with enterprise systems
  • 7. Plan channels and deployment
Integrate and Extend Agents in Copilot Studio40-45%- Integrate agents with enterprise systems
  • 1. Implement Model Context Protocol (MCP)
  • 2. Integrate REST APIs and external services
  • 3. Integrate with Microsoft Foundry and Azure services
  • 4. Configure Azure AI Search and enterprise knowledge sources
  • 5. Use connectors and custom connectors
- Build advanced agent solutions
  • 1. Design and implement multi-agent solutions
  • 2. Create agent flows
  • 3. Automate computer-use and orchestration scenarios
  • 4. Implement human-in-the-loop workflows
  • 5. Configure actions and tools
Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Implement governance and security controls
  • 2. Manage deployments and environments
  • 3. Apply responsible AI practices
  • 4. Monitor agent flows and performance
  • 5. Use Power Platform pipelines and ALM processes
  • 6. Test and validate agent behavior

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. A company is deploying an agent for employees.
The company has the following requirements:
- Access must be restricted to the internal employees only.
- End-user authentication must be enforced.
You need to configure the agent based on the company requirements.
What should you do?

A) Select Authenticate with personal account for the agent.
B) Publish the agent as a public website experience.
C) Select Authenticate with Microsoft Entra ID for the agent.
D) Enable Require Secure Access in the Web channel security.


2. Drag and Drop Question
You are configuring an agent in Copilot Studio for an organization. The organization uses Microsoft Dataverse, Dynamics 365, and SharePoint Online.
The agent must retrieve information from enterprise systems and internal documents. The agent must meet the following requirements:
- Must retrieve the current balance of a customer account stored in
Dataverse.
- Must retrieve the real-time shipping status of an order that updates
throughout the day in Dynamics 365.
- Must answer questions based on the content of a static PDF policy
document.
- Must provide a welcome message that does NOT depend on enterprise
data.
You need to configure the agent to meet the requirements.
How should the agent retrieve the data? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


3. An agent in Copilot Studio is evaluated using a fixed test set and an automated evaluation method.
After running the evaluation, the team observes that the same three interactions fail in every run, while all other interactions pass consistently.
You need to use the evaluation results to determine an accurate conclusion.
What should you conclude from the evaluation results?

A) The failing interactions are caused by an issue in the underlying language model.
B) The agent should not be deployed.
C) The outcomes isolate which portions of the agent's functional scope require remediation.
D) The agent's overall design is flawed and requires a full redesign.


4. Drag and Drop Question
A company builds agents in Copilot Studio in a development environment.
The agents are packaged inside a solution and deployed by using Power Platform Pipelines to test and production environments.
The company has the following requirements that must be met:
- Production deployments are limited to a defined set of users who are
responsible for that stage.
- The same solution is reused across all environments without editing
its components.
- The production environment always receives a locked-down version of
the solution.
You need to configure the pipeline and solution behavior to meet the requirements.
What should you configure? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


5. Drag and Drop Question
A company is configuring an agent flow that uses multiple action types to perform operations and process data.
The flow must be configured as follows:
- An HTTP action must connect to an external service.
- A data action must reference the correct data to process.
You need to configure the settings for each action type.
Which setting should you configure for each action? To answer, move the appropriate configuration settings to the correct actions. You may use each configuration setting once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: Only visible for members
Question # 3
Answer: C
Question # 4
Answer: Only visible for members
Question # 5
Answer: Only visible for members

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