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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operating Systems | 33% | - File systems, storage and driver management - Application installation and updates - System utilities and command-line tools - Windows installation and configuration |
| Software Troubleshooting | 36% | - Security-related troubleshooting - Network connectivity problems - Operating system boot and performance issues - Application errors and crashes |
| Mobile Devices | 9% | - Android and iOS configuration - Synchronization and connectivity - Mobile security and data management |
| Security | 22% | - Wireless and network security settings - User authentication and permissions - Physical and logical security concepts - Malware prevention, detection and removal |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
What is a common symptom of a problem starting up the Windows 7 operating system?
- A. Spontaneous shutdown/restart
- B. The optical disc failed
- C. WinRE won't start
- D. Emergency repair disk doesn't boot
- E. Invalid boot disk
- F. REGSVR32 has failed
Correct Answer: E 🗳️
A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?
- A. CHKDSK
- B. BOOTREC
- C. DISKPART
- D. FDISK
Correct Answer: A 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?
- A. Reinstall the malware removal program from a trusted source
- B. Run the malware removal program in Windows Safe Mode
- C. Set the malware removal program to run each time the computer is rebooted
- D. Run the malware removal program while disconnected from the Internet
Correct Answer: B 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
A user wants to prevent access to specific websites to prevent their children from accidently accessing them. Which of the following can be implemented?
- A. Antispyware software
- B. Antivirus software
- C. A firewall
- D. A switch
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
A technician is setting up a new wireless router at a client's home. Which of the following would the technician do FIRST when securing the network?
- A. Change the default administrative password
- B. Change the DHCP scheme
- C. Enable the VPN pass through setting
- D. Increase radio power levels
Correct Answer: A 🗳️



