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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| BlackBerry 10 OS Fundamentals | - Core OS features and navigation - BlackBerry 10 architecture and components |
| Device Configuration and Troubleshooting | - Common device issues and diagnostics - Connectivity and network configuration |
| Enterprise Mobility and BES10 | - BlackBerry Enterprise Service 10 (BES10) overview - Device activation and provisioning |
| Applications and Productivity | - Application management and deployment - Email and messaging setup |
| Security and Policy Management | - IT policy configuration and enforcement - Security model of BlackBerry 10 |
BlackBerry 10 Support Specialist Sample Questions:
Question 1
By Default, how many devices can a single user activate to one given account?
A. Two
B. Ten
C. Five
D. One
Question 2
For which one of the following does the user have to remove the battery to insert/change?
A. SDCard
B. CDMA Card
C. SIM Card
D. NFC Card
Question 3
What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?
A. Launch an application (shortcut key)
B. Adjust the Volume up/down
C. Answer a phone call
D. Power on/off the device
Question 4
What happens when a user activates a Playbook in addition to a smartphone on the BlackBerry Device Service (BDS)?
A. The smartphone has a popup to choose the device to continue communication with the BDS.
B. Both the Playbook and the smartphone will continue to work since the BDS supports multiple devices per user.
C. The devices with the most memory free will stay enabled, and the other devices are disabled from the BDS automatically.
D. The smartphone stops communication with the server
Question 5
Certificates can be manually imported on the handheld by going to:
A. Settings. Security and Privacy, Certificates, Import.
B. Settings. Network Connections, Certificates.
C. Options, Security, Import.
D. Options, Certificates, Import.
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: A |



