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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

Question 1

What are two reasons to use Voicemail Pro for recording? (Choose two.)

A. Each Avaya Contact Center Select voice agent license includes a recording license.
B. It provides reporting such as how many times a call was put on hold.
C. No additional licensing is needed to allow any user call recording via a button.
D. It offers live monitoring of voice and screens.

Question 2

With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?

A. 500 viewers
B. 25 viewers
C. 100 viewers
D. 50 viewers

Question 3

What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?

A. It has a smaller touch screen.
B. It does not Include a camera.
C. It has visible mechanical buttons.
D. It is not an all glass device.

Question 4

Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications.
In the area of cloud communications, which characteristic is associated with midsize businesses?

A. They Improve and extend the mobile infrastructure.
B. They can shift to cloud storage for data and Information.
C. They decrease solution complexity by reducing features.
D. They will gain greater flexibility.

Question 5

You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?

A. 200 Telephony users and 435 UC users
B. 400 Telephony users and 235 UC users
C. 410 Telephony users and 225 UC users
D. 210 Telephony users and 425 UC users

Solutions: