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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Status, Troubleshooting, and Alarm Management | - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools - VoIP troubleshooting (latency, jitter, lag) - System Status Application monitoring |
| Understanding of Avaya IP Office Platform and Security Administration | - Core platform components and architecture - Security administration and service users - Session Border Controller and SIP security concepts |
| Integrated System Logging and Network Diagnostics | - System logging and event analysis - Network diagnostics using tools such as Wireshark |
| Data Backup, Restoration, and System Upgrades | - Upgrade planning and execution - System restoration and recovery processes - Backup strategies and procedures |
| Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - System Status Application (SSA) usage - ARS short codes and routing control - Incoming Call Routes (ICR) and call handling |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)
- A. ISDN
- B. SIP
- C. H.323
- D. PSTN
- E. MPLS
Correct Answer: B,E 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
- A. Office Worker User
- B. Power User
- C. Remote Worker User
- D. Basic User
Correct Answer: A,B 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?
- A. Historical Reporting Application
- B. System Status Application
- C. Advanced Summary Reporter
- D. Call Detail Reporter
Correct Answer: B 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
What are two options to install licenses for an Avaya IP Office™ release 11 system? (Choose two.)
- A. the Avaya IP Office™ system connecting to a WebLM server hosting the appropriate licenses
- B. the Avaya IP Office™ system connecting to a Media Manager server hosting the appropriate licenses
- C. the ADI licenses that are installed locally on the Avaya IP Office™ system
- D. the PLDS license file that is installed locally on the Avaya IP Office™ system
Correct Answer: A,D 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
A customer wants to restrict certain users from dialing out after 5 PM, limiting them to only dialing emergency numbers and internal extensions.
Which two programming options can you use to achieve this?
- A. Time Profiles
- B. User Permissions
- C. System Short Codes
- D. Account Codes
- E. Source Number
Correct Answer: C,E 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
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