Verified & Latest Community-Cloud-Consultant Dump Q&As with Correct Answers
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NEW QUESTION 108
Your company wish to use their own URL for their community to maximize the brand impact to customers.
How would you achieve this?
- A. My Salesforce1
- B. Salesforce1
- C. Community Domains
- D. My Domain
- E. Custom URLs
Answer: E
NEW QUESTION 109
You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?
- A. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
- B. Community Managers are able to view all Community Users regardless of the organisation-wide defaults
- C. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults
- D. Community users in the same community can see each other, regardless of the organisation-wide defaults
- E. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- F. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
Answer: C
NEW QUESTION 110
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should a Community Cloud consultant recommend to address this issue?
- A. Implement a custom theme for the Community
- B. Build Visualforce pages and apply custom CSS
- C. Install a lightning Bolt template the AppExchange
- D. Build custom HTML pages according to marketing specifications
Answer: A
NEW QUESTION 111
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
- A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
- B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
- C. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
- D. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
Answer: B
NEW QUESTION 112
Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?
- A. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
- B. Wendy should access Community Manager and Community Builder via a Desktop browser only
- C. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher
- D. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
Answer: B
NEW QUESTION 113
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.
- A. Update the setting to allow access without login in Community Settings.
- B. Update all pages to allow Public Visibility in Site.com Studio.
- C. Update preferences to allow access without login in Community Management.
- D. Update the setting to Public Visibility to all Community pages in Setup.
Answer: C
NEW QUESTION 114
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Create Partner users as members in the Customer Community and send login details to the users
- B. Include the partner profile as a member of the Community for customers.
- C. Add the Customer community to the Partner Community user profile
- D. Select the Enable Customer Community user option in the Partner contact in Salesforce
Answer: C
NEW QUESTION 115
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Global Header.
- B. Community URL.
- C. Mobile Administration.
- D. Appending "/one/one.app" to the Community URL.
Answer: A,B
NEW QUESTION 116
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following:
- A. Customer Community Plus
- B. Customer Community Login
- C. Customer Community
- D. Customer Community Plus Login
Answer: A,D
NEW QUESTION 117
Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: * Partners can NOT modify the dashboard. * Partners only see data within their account. * Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?
- A. Select the 'Run as logged in user option for the dashboards
- B. Select the owner of the partner account as the running user for the dashboards
- C. Select the Sales Executive as the running user for the dashboards
- D. Select the Channel Manager as the running user for the dashboards
Answer: A
NEW QUESTION 118
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?
Select one or more of the following:
- A. Lightning Community
- B. Koa or Kokua Community template
- C. Tabs + Visualforce Community
- D. Salesforce Sites
Answer: C
NEW QUESTION 119
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g.
removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.
- A. Activate "Allow Members to Flag" for certain members.
- B. Assign the "Moderate Communities Feeds" permission to these members.
- C. Assign the "Moderate Communities Files" permission to these members.
- D. Activate a moderation rule for certain members.
Answer: B,C
NEW QUESTION 120
Universal Containers builds their customer Community on Customer Service Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation.
Where should the Salesforce Admin delete the recommendation?
- A. From the Community Builder
- B. From the All Communities setup page
- C. From the Community site
- D. From the Community Workspaces
Answer: D
NEW QUESTION 121
Universal Containers builds a Community on the Customer Service Template. The Community Manager needs to add rich content and collaboration capabilities (e.g., feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Install the collaboration Lightning app, add the app components to the page, and publish.
- B. Add a page variation, add the components, set the page as active, and publish.
- C. Edit the object page, add the components, and publish.
- D. Create an object page, add the components, and publish.
Answer: C
NEW QUESTION 122
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
- A. Dd the Guest User profile to the members in Community Management
- B. Change the org-wide default sharing to Public Full Access
- C. Select 'Allow access without login' from Community Management
- D. Go to the Guest User profile and give access to the Visualforce page
Answer: A
NEW QUESTION 123
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