Updated Oct-2021 Test Engine to Practice Test for Education-Cloud-Consultant Exam Questions and Answers!
Salesforce Certified Education Cloud Consultant Exam (WI21) Certification Sample Questions and Practice Exam
NEW QUESTION 13
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?
- A. Social Studio
- B. App on the AppExchange
- C. Parbot
- D. Education Data Architecture
Answer: D
NEW QUESTION 14
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. Unlimited Edition requires a full Salesforce license.
- B. The business user case requires a Lighting Platform Plus license.
- C. Education Data Architecture requires a Community license.
- D. The business user case requires a full Salesforce license.
Answer: A
NEW QUESTION 15
A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class and midyear grades.
Which two objects should the consultant use to address these requirements?
Choose 2 answers.
- A. Program Enrollment
- B. Behavior Involvement
- C. Term Grade
- D. Attendance Event
Answer: A,D
NEW QUESTION 16
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment.
The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A. A new Program Enrollment record will automatically be created when a new Contact is created.
- B. The recommended default Account record is the Administrative Account record type.
- C. Contact are private only to Administrative Account record type.
- D. Multiple address management can only be enabled for the House Account record type.
Answer: D
NEW QUESTION 17
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?
- A. Salesforce Shield
- B. Formula Fields
- C. Salesforce Data Mask
- D. Event Monitoring
Answer: C
NEW QUESTION 18
The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- B. Set View Dashboard As to the Dean and share it with program directors.
- C. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- D. Set View Dashboard As to the dashboard viewer and share it with program directors.
Answer: C
NEW QUESTION 19
An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
- A. App on the AppExchange
- B. Email-to-case
- C. Process Builder
- D. Salesforce Files
Answer: C
NEW QUESTION 20
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
- A. Parent campaigns
- B. Campaign member
- C. Campaign influence
- D. Campaign hierarchy
Answer: B
NEW QUESTION 21
A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.
- A. Projects are owned solely by Salesforce.org.
- B. Projects focus on replacing paid solutions.
- C. Projects allow only a few participants.
- D. Projects go through a Salesforce Security review.
Answer: C
NEW QUESTION 22
The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
Which reporting solution should the consultant recommend?
- A. Opportunity Funnel Report
- B. Einstein Opportunity Scoring
- C. Salesforce Maps
- D. Einstein Forecasting
Answer: B
NEW QUESTION 23
University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on their phone.
Which identity management feature should the consultant recommend to meet this requirement?
- A. Connected apps
- B. Single sign-on
- C. Multi-factor authentication
- D. Social sign-on
Answer: C
NEW QUESTION 24
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. Unlimited Edition requires a full Salesforce license.
- B. The business user case requires a Lighting Platform Plus license.
- C. Education Data Architecture requires a Community license.
- D. Thebusiness user case requires a full Salesforce license.
Answer: A
NEW QUESTION 25
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
- A. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
- B. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- C. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- D. Create a custom picklist value for Alumni Chapter on the Affiliation object.
Answer: A,B
NEW QUESTION 26
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
- A. Disable Course Enrollments.
- B. Set Record Types for Course Connections.
- C. Set up Course Offering Schedule.
- D. Run Course Connections Backfill.
Answer: D
NEW QUESTION 27
The Dean of the Business school has a dashboard that display the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Set View Dashboard As to the dean and share it with program directors.
- B. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- C. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- D. Set View Dashboard As to the dashboard viewer and share it with program directors.
Answer: A
NEW QUESTION 28
A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?
- A. Success Team
- B. Affiliation
- C. Program Plan
- D. Attribute
Answer: C
NEW QUESTION 29
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
- A. Data Loader
- B. Lightning Connect
- C. EDA Settings
- D. EDA Data Dictionary
Answer: D
NEW QUESTION 30
A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which two locations can the consultant visit to install EDA in the existing environment?
Choose 2 answers.
- A. Salesforce.org website
- B. Salesforce AppExchange
- C. EDA repository in GitHub
- D. Partner Community
Answer: B,C
NEW QUESTION 31
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Queue Management
- B. Success Teams
- C. Assignment Rules
- D. Appointment Scheduling
Answer: A
NEW QUESTION 32
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?
- A. Nonprofit Success Pack
- B. Gift Entry Manager
- C. Elevate
- D. Giving Pages
Answer: C
NEW QUESTION 33
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
- A. Choose a middleware tool to integrate EDA.
- B. Build applicable API customizations.
- C. Map Salesforce custom objects to EDA objects.
- D. Export all existing Salesforce data.
Answer: C
NEW QUESTION 34
How should a consultant prepare for a successful Education Cloud discovery session with an institution?
- A. Build the institution's technology roadmap.
- B. Review the institution's strategic plan.
- C. List the current challenges in education.
- D. Create an Education Cloud storyboard.
Answer: D
NEW QUESTION 35
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