The Realest Study Materials MS-740 Dumps Updated Jan 15, 2024
LATEST MS-740 Exam Practice Material
The MS-740 exam is a great way for IT professionals to showcase their expertise in managing Microsoft Teams. Troubleshooting Microsoft Teams certification exam covers a range of topics, including troubleshooting Teams infrastructure, configuration and management of Teams settings, and managing Teams clients. MS-740 exam also tests the candidate's understanding of Teams governance, security, and compliance.
Microsoft MS-740: Troubleshooting Microsoft Teams Exam is an essential certification for professionals who are responsible for managing and troubleshooting Microsoft Teams. MS-740 exam validates a candidate's understanding of Microsoft Teams troubleshooting methodologies and techniques. Troubleshooting Microsoft Teams certification is highly valued in the IT industry and can enhance the credibility and reputation of professionals. With the right preparation and training, candidates can pass the exam and earn the "Microsoft Certified: Teams Administrator Associate" certification.
NEW QUESTION # 19
A company uses Microsoft Teams.
The company defines the following normalization rule:
Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 20
A manager wants to review Microsoft Teams call quality metrics for all IT company employees.
You need to grant the manager access to the Microsoft Teams Call Quality Dashboard.
Which role should you assign to the manager?
- A. Teams Communications Support Engineer
- B. Teams Communications Administrator
- C. Teams Service Administrator
- D. Teams Communications Support Specialist
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/using-admin-roles
NEW QUESTION # 21
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to troubleshoot the issue.
Solution: Determine which calling policies are assigned to the user.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: B
Explanation:
https://learn.microsoft.com/en-us/MicrosoftTeams/teams-calling-policy
NEW QUESTION # 22
You are an administrator in an organization. You share files in chats with other users.
The users report that they are unable to access the files. Users see an error message as shown in the image:
You need to resolve the issue by updating the OneDrive for Business settings for the users. You navigate to the settings page for the Team's SharePoint site collection.
What should you do?
- A. Enable Limited-access user permission lockdown mode.
- B. Enable document sets.
- C. Disable site policy.
- D. Disable Limited-access user permission lockdown mode.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error-sharepoint-online-or-onedrive-for-business
NEW QUESTION # 23
You need to resolve the issue reported by User4.
How should you resolve the issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Table Description automatically generated
NEW QUESTION # 24
A company is moving users from Skype for Business on-premises To Microsoft Teams. Users who are still
hosted on-premises and have had frequent interactions with the migrated users can no longer see updated
presence information.
Use the drop-down menus to select the answer choice that answers each question based on the information
presented in the graphic. NOTE Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 25
Note: This question is part of a series of questions that present the same scenario. Each question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one
correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must
relocate 400 users to the new office.
Solution: Add an emergency address and then modify the outbound calling settings for each user.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-emergency-location-user
NEW QUESTION # 26
You support a Microsoft Teams environment for a company.
A user separates a conversation into a stand-alone window. The user reports that they cannot see some
messages in the stand-alone window.
You need to troubleshoot the issues.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Explanation
NEW QUESTION # 27
A company uses Microsoft Teams.
Presence information is incorrect in chats.
You need to troubleshoot the issue.
What should you do?
- A. Ensure Teams is the default IM application.
- B. Ensure the coexistence mode of the users is set to SfBWithTeamsCollab.
- C. Ensure Skype for Business client is running.
- D. Execute Move-CsUser command in PowerShell.
Answer: A
NEW QUESTION # 28
A school implements Microsoft Teams.
Teachers report that they cannot schedule Teams live events.
You need to investigate and troubleshoot the issue.
You run Get-MsolUser -UserPrincipalName [email protected] | Format-List DisplayName,Licenses and review the results as shown in the Licenses exhibit.
You review the Microsoft Teams debug logs that you collect from the teacher's device as shown in the Debug logs exhibit.
You review the meeting policy settings as shown in the Meeting policy exhibit.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/licensing-service-plan-reference
https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
NEW QUESTION # 29
A company configures dynamic emergency calling.
Users report that when they place emergency calls, the calls do not connect to the appropriate emergency
services providers.
You need to troubleshoot the reported issue.
Which logs should you use?
- A. WebRTC
- B. Debug
- C. Desktop
- D. Media
Answer: C
NEW QUESTION # 30
An administrator for a tenant in Australia assigns direct routing numbers to cloud auto-attendants (AA).
Whenever a call is received by an AA, there is a delay of more than 10 seconds before the welcome message plays.
You need to review the SBC logs to determine the cause of the delay.
Which log entry identifies the cause of the delay?
- A. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1
- B. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1
- C. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1
- D. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2
Answer: D
NEW QUESTION # 31
You are a Microsoft Teams administrator for a company. The company uses active calling plans and dynamic emergency calling.
One of the company's offices is moving to a new physical location.
You need to use the Teams admin center to update the emergency address for the new office location.
What should you do?
- A. From Network and Locations, edit the current address.
- B. From Emergency Addresses, delete the current address and create a new location with the new address.
- C. From Emergency Addresses, edit the current address.
- D. From Network and Locations, delete the current address and create a new location with the new address.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/add-change-remove-emergency-location-organization
NEW QUESTION # 32
You need to recommend a solution for configuring security for sales interns.
Which two PowerShell commands can the company use to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A.
- B.
- C.
- D.
Answer: A,D
NEW QUESTION # 33
A company uses Microsoft Teams.
You need to prevent users from using a specific app within Teams.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. On the Manage apps page of the Teams admin center, disable the app.
- B. On the Permission policies page of the Teams admin center, create a custom policy and assign the policy
to users. - C. On the Users page of the Azure Active Directory admin center, disable the app.
- D. On the Enterprise applications page in the Azure Active Directory admin center, disable the app.
- E. On the Setup policies page of the Teams admin center, create a custom policy and assign the policy tousers.
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-apps#:~:text=In%20the%20left%20navigation%20of,(
https://docs.microsoft.com/en-us/microsoftteams/app-policies
NEW QUESTION # 34
A company uses Microsoft Teams.
Users are unable to communicate with external users. You have been presented with the following output from a PowerShell command:
You need to enable users to communicate with users on the Microsoft.com and Contoso.com domains. How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
NEW QUESTION # 35
Note: This question is part of a series of questions that present the same scenario. Each question in the
series contains a unique solution that might meet the stated goals. Some question sets might have more
than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these
questions will not appear in the review screen.
You support a Microsoft Teams environment for a company.
Team owners report that the following error message displays when they try to add a guest to a team.
You need to recommend a solution to resolve the issue.
Solution: Confirm whether the tenant domain is in the Allowed list.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: B
Explanation:
Explanation
The solution meets the goal. According to the Troubleshoot Microsoft Teams - Training | Microsoft Learn
module, one of the possible causes of the error message is that the guest's domain is not in the allowed list of
domains for the tenant. To resolve this issue, the Teams administrator can confirm whether the tenant domain
is in the allowed list by following these steps1:
In the Microsoft Teams admin center, go to Org-wide settings > Guest access.
Under Domain and email address settings, make sure that Allow specific domains is selected.
In the Allowed domains box, check if the guest's domain is listed. If not, add it and click Save.
NEW QUESTION # 36
Note: This question is part of a series of questions that present the same scenario. Each question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one
correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
will not appear in the review screen.
You support a Microsoft Teams environment for a company
Team owners report that the following error message displays when they try to add a guest to a team.
You need to recommend a solution to resolve the issue.
Solution: Disable and re-enable guest access from the Teams admin center.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: B
Explanation:
Explanation
The solution does not meet the goal. Disabling and re-enabling guest access from the Teams admin center will
not resolve the error message that displays when they try to add a guest to a team. According to the
[Troubleshoot Microsoft Teams - Training | Microsoft Learn] module, one of the possible causes of the error
message is that the guest's domain is not in the allowed list of domains for the tenant. To resolve this issue, the
Teams administrator can confirm whether the tenant domain is in the allowed list by following these steps:
In the Microsoft Teams admin center, go to Org-wide settings > Guest access.
Under Domain and email address settings, make sure that Allow specific domains is selected.
In the Allowed domains box, check if the guest's domain is listed. If not, add it and click Save.
Topic 1, Fabrikam
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like
to complete each case. However, there may be additional case studies and sections on this exam. You must
manage your time to ensure that you are able to complete all questions included on this exam in the time
provided.
To answer the questions included in a case study, you will need to reference information that is provided in the
case study. Case studies might contain exhibits and other resources that provide more information about the
scenario that is described in the case study. Each question is independent of the other questions in this case
study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and
to make changes before you move to the next section of the exam. After you begin a new section, you cannot
return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to
explore the content of the case study before you answer the questions. Clicking these buttons displays
information such as business requirements, existing environment, and problem statements. When you are
ready to answer a question, click the Question button to return to the question.
Background
Fabrikam, Inc. Ltd. is a pharmaceutical company with offices in the USA, UK, and Australia. The company
has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal department
You join the company as a Microsoft Teams administrator.
Current environment
Active Directory
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental
organizational units (OUs).
Microsoft 365
You assign all employees a Microsoft Office 365 E3 license. Fabrikam has recently migrated from Skype for
Business server to Microsoft Teams.
Network environment
The company uses a combination of IPv4 and IPv6 addresses.
Calling
The company plans to use a Session Border Controller (SBC) connected to Phone System Direct Routing for
their telephony solution. The company registers the SBC domain name, sip.contoso.com, in as tenant domain.
Requirements
Emergency calling
You must configure a tenant trusted IP list for emergency address locations.
Security
Sales interns must not have the ability to share files in one-on-one chats. Teams and channels must meet
following compliance requirements:
You must create the following groups for teams and channels: Team Owners, Team Members and Team
Visitors.
The Team Visitors group is for internal UserX that does not have access to the Private channels chats,
but does have access to SharePoint sites for auditing the files within the private channels.
Channels for the different departments must not inherit permissions from the parent sites. Permissions
for each channel must be unique.
ProjectNextGenApp
The R&D team has a private channel named ProjectNextGenApp. The members of the channel need to
collaborate on files with an external user, but they do not want the external user to be able to read and send
messages in the channel.
Legal department
You must ensure that users in the legal department can view the files uploaded by owners within one channel
or access SharePoint.
Issues
CEO
The company's CEO reports that they do not receive notifications for chat messages in the desktop version of
Microsoft Teams.
AdministratorA
AdministratorA is configuring Direct Routing. The administrator runs following PowerShell command to pair
the SBC to the tenant or add the SBC from the Teams admin center.
The following error message displays:
Human resources manager
The human resources manager is unable to access the files in a Private channel named StaffRecruiters. He gets
an error message when they select the Files tab that the Item does not exist or no longer available.
Audit team
Users who are part of the audit team report that they were unable to access the Files tab of a channel in the
team. The following error message displays when they attempt to access files:
User1
User1 reports high CPU usage while using the Teams application and would like to know more on how Teams
uses resources.
User2
User2 reports that automatic updates for the Teams client are not working.
User3
User3 reports that they are not able to download a file that was shared with them in a one-to-one chat within
the Files tab. The following error message displays:
"This item might not exist or is no longer available."
User4
User4 reports that the following message displays when they navigate to the SharePoint Site for the private
channel:
"Access denied"
User5
User5 has multiple groups and contacts but none of the groups or users appear in the Teams app. The Contact
List Provider for User5 is listed as Unified Contact Store (UCS).
User6
User6 reports that they are not able to download a file that was shared with them in a one-to-one chat within
the Files tab and receives the follow error message:
"This item might not exist or is no longer available."
Emergency calling
Users report that the Teams app does not display an emergency address in the calls section of client settings.
No emergency address is listed when placing a call. You collect Teams debug logs from a user. A
representative section of the log is shown below:
Reports
Users within the company report poor quality when they make Teams calls and dial telephone numbers. You
must generate the following reports to troubleshoot the issues:
Report1: Show Public Switched Telephone Network (PSTN) calls for the last 28 days.
Report2: Compare usage and quality across users.
NEW QUESTION # 37
......
Microsoft MS-740 certification exam is ideal for IT professionals who work with Microsoft Teams on a daily basis and want to enhance their troubleshooting skills. MS-740 exam is also suitable for those who want to demonstrate their expertise in Microsoft Teams troubleshooting to potential employers. By passing MS-740 exam, candidates can prove that they have the knowledge and skills required to troubleshoot Microsoft Teams issues and can provide effective solutions.
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