Salesforce User-Experience-Designer Real 2023 Braindumps Mock Exam Dumps
User-Experience-Designer Exam Questions | Real User-Experience-Designer Practice Dumps
Salesforce User-Experience-Designer (Salesforce Certified User Experience Designer) Exam is designed to test a candidate's proficiency in designing user interfaces and experiences using Salesforce technology. As a Salesforce user experience designer, you will be responsible for creating intuitive, user-friendly interfaces that help businesses streamline their sales processes and improve customer engagement. Salesforce Certified User Experience Designer certification is ideal for professionals who work in the field of user experience design and want to specialize in Salesforce technology.
NEW QUESTION # 72
The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?
- A. Proactive
- B. Refactored
- C. Responsive
- D. Reactive
Answer: C
NEW QUESTION # 73
Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce?
Choose 2 answers
- A. Blueprints and tokens
- B. Guidelines for voice and tone
- C. In-App Guidance
- D. Full functional components
Answer: A,D
NEW QUESTION # 74
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?
- A. Colors may have different culture meanings in different countries, changing the intent of UI elements.
- B. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
- C. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
- D. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
Answer: A,B
NEW QUESTION # 75
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
- A. Utility bar with embedded video
- B. Docked prompt using In-App Guidance
- C. Lightning Path component
- D. Custom video component
Answer: C
NEW QUESTION # 76
What would it mean for the user when designing perceivable content?
- A. The content should not be visible to all senses.
- B. The content should only be audible.
- C. The content should only be visible.
- D. The content should not be visible to all senses.
Answer: C
NEW QUESTION # 77
A UX Designer has been asked to optimize a Lightning app for screen reader-assisted accessibility.
How should the page be optimized?
- A. Place components in adjacent tabs.
- B. Use accordions to organize components.
- C. Stack components on the same page.
- D. Switch to a Lightning Console layout.
Answer: B
Explanation:
Explanation
Accordions are collapsible sections that can be used to separate different content areas. By using accordions, users can quickly navigate through the page and easily find the content that they need. The use of accordions also ensures that screen readers can access the content within each section, reducing the need for additional navigation. Additionally, a Lightning Console layout can be used to organize components, but this layout is optimized for customer service agents and not necessarily for screen reader users. Placing components in adjacent tabs or stacking them on the same page can make the page difficult to navigate and can make it difficult for screen readers to understand the page. For more information, see the Salesforce Accessibility Guide (https://help.salesforce.com/articleView?id=accessibility_overview.htm&type=5).
NEW QUESTION # 78
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks.
After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Recommend Field Level Validation to ensure users are entering the correct data.
- B. Tell the customer they need to improve operations before any work can be done.
- C. Conduct a workshop with stakeholders to align on the current state and build consensus.
- D. Log the findings and move forward with presenting possible solutions.
Answer: C
NEW QUESTION # 79
A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?
- A. Include links to best practice artides for each finding.
- B. Create a new prototype to demonstrate improvement.
- C. Invite team members to observe usability sessions.
- D. The Development team can perform script testing.
Answer: A
NEW QUESTION # 80
How should a UX designer differentiate between a voice and a tone?
- A. Voice reflects the expression and the tone is the way one designs
- B. Voice reflects the personality and tone is the way ones speaks
- C. Voice reflects the frequency and tone is one's pitch
- D. Voice reflects the character and tone is one's strength
Answer: B
Explanation:
Explanation
Voice is the overall personality of the design, while tone is the way that personality is expressed. Voice represents the core characteristics of a design, such as the values, attitude, and emotions it conveys. Tone is how those characteristics are expressed in the design, such as the language, visuals, and other elements. For example, a design with a friendly voice might be expressed through warm colors, friendly imagery, and casual language. Salesforce has some great resources on voice and tone such as [1] and [2].
[1] https://www.salesforce.com/blog/2017/11/voice-tone-brand-personality.html [2] https://www.salesforce.com/
NEW QUESTION # 81
A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers
- A. Details to be shown in the records highlights panels
- B. Page layouts of the records
- C. Relationship between standard objects
- D. Tabs within the apps's navigation bar
- E. Opportunity lead scoring
Answer: B,D,E
NEW QUESTION # 82
Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers
- A. Add links to printable tipsheets or training videos.
- B. Create a just-in-time pop-up content based on new feature rollouts.
- C. Add links to a company dictionary or glossary of key terms.
- D. Provide access to specific Trailhead or MyTrailhead content.
- E. Provide the user with a site map of all the content.
Answer: B,C,E
NEW QUESTION # 83
A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?
- A. Tree Testing
- B. User Test
- C. Cognitive Walkthrough
- D. Card Sorting
Answer: D
NEW QUESTION # 84
A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?
- A. Add a description under the topic label further describing each topic.
- B. Select and upload images that represent each featured topic.
- C. Select and upload SVG Icons that represent each featured topic.
- D. Add a description displayed on mouse hover further description each topic.
Answer: A
Explanation:
Explanation
This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].
[1] https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm&type=5
NEW QUESTION # 85
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Which two resources should help accomplish this?
Choose 2 answers
- A. Local Development Server
- B. Lightning Web Component Recipes App
- C. Develop Center's Lightning Component Library
- D. Lightning Design System Website
Answer: B,C
NEW QUESTION # 86
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.
In which two ways could confirmation bias be avoided?
Choose 2 answers
- A. Interview users about the intended use of the product to support the questionnaire creation.
- B. Diversity feedback by ensuring it features as many unique perspective as possible.
- C. Review questions to remove assumptions about issues or problem not supported by quantitative data.
- D. Obtain user feedback to reinforce known assumptions and support design decisions.
Answer: B,D
NEW QUESTION # 87
A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?
- A. Estimating the cost to complete development of the portal
- B. Designing a mockup of how the new portal will look
- C. Writing technical requirements for how the portal should function
- D. Observing the medical staff while they use their existing portal
Answer: D
Explanation:
Explanation
The first activity in the process when using a human-centered design approach to redesign a portal that medical staff use to report on patient demographics should be observing the medical staff while they use their existing portal. This is a critical step in the process, as it helps to identify user needs, preferences, and behaviors so that the design of the new portal can be tailored to meet their specific needs.
Observing the medical staff while they use the portal will help to identify any existing problems and highlight areas where the portal can be improved. This can include issues with usability, functionality, and accessibility.
Additionally, observing how the medical staff interact with the portal can help to identify any potential areas of improvement and uncover any hidden requirements or user needs.
References:
[1] https://www.salesforce.com/blog/2019/02/human-centered-design.html [2] https://uxplanet.org/human-center
NEW QUESTION # 88
Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
- A. Standard Person Account Object
- B. Standard Opportunity object.
- C. Standard Account object.
- D. Standard Lead Object
Answer: D
NEW QUESTION # 89
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Recommend Field Level Validation to ensure users are entering the correct data.
- B. Tell the customer they need to improve operations before any work can be done.
- C. Conduct a workshop with stakeholders to align on the current state and build consensus.
- D. Log the findings and move forward with presenting possible solutions.
Answer: C
NEW QUESTION # 90
Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assigned to learners? Choose 2 answers
- A. Modules/Badges
- B. Trailmixes
- C. Trails
- D. External LMS Content
Answer: B,C
NEW QUESTION # 91
......
Salesforce User-Experience-Designer exam covers various topics related to user experience design, including design thinking, user research, prototyping, and user testing. Candidates are expected to demonstrate their knowledge of user-centred design principles and their ability to create effective and intuitive interfaces that improve user productivity, satisfaction, and engagement. Passing this certification exam demonstrates that the candidate has the expertise to design and optimize user experiences for Salesforce, which is a valuable skill in today's competitive job market.
Salesforce User-Experience-Designer Certification Exam is an excellent investment for designers who want to advance their careers and demonstrate their expertise in designing user experiences on the Salesforce platform. By obtaining this certification, candidates can show their commitment to excellence in user experience design, which can lead to new job opportunities, promotions, and increased earning potential.
Verified User-Experience-Designer Exam Dumps Q&As - Provide User-Experience-Designer with Correct Answers: https://www.realvce.com/User-Experience-Designer_free-dumps.html
Pass Your User-Experience-Designer Dumps Free Latest Salesforce Practice Tests: https://drive.google.com/open?id=15hqE_u3jZo90GkWO9hVys5xicK8vrj6n