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NEW QUESTION 323
Do opportunities or cases have import wizards?
- A. No
- B. Yes
Answer: A
NEW QUESTION 324
Records & Record Detail Pages: What is NOT true of hover links in SFDC?
- A. Top of page hover links often provide a summary of information found on the bottom of a page so I don't have to scroll down to see important activity history, notes, etc
- B. Hover links can be found on record detail pages (for leads, opportunities, etc)
- C. When I hover over them, I begin to levitate in my chair
- D. Hover links are cool and will save me some time when researching info about accounts, leads, opportunities, etc.
- E. Just about every link in SFDC can be hovered over, and a summary window will pop-up.
Answer: C
NEW QUESTION 325
For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.
- A. True
- B. False
Answer: A
NEW QUESTION 326
Can you perform field updates on an object related to a rule.
- A. No
- B. Yes
Answer: B
Explanation:
Except for case comment and Email message records you can create a field update action that updates a field on the related case record. For e.g. You can create a rule to change the status of a case from " Awaiting Customer Response " to "In Progress" when a customer adds a case comment.
NEW QUESTION 327
Who can invite Chatter customers into a Chatter group?
- A. All Chatter users
- B. The system admin
- C. None of the above
- D. Group owner
Answer: B,D
NEW QUESTION 328
Existing records that meet the Workflow Rule criteria trigger the Rule.
- A. False
- B. True
Answer: A
NEW QUESTION 329
Custom formula fields can reference other custom formula fields including themselves.
- A. False
- B. True
Answer: A
NEW QUESTION 330
What is required to create a new user?
- A. Locale Settings
- B. Role
- C. Unique Username in email format.
- D. Profile - Standard or Custom
Answer: A,B,C,D
NEW QUESTION 331
Which of the following are setting options for the User Interface?
- A. Enable Collapsible Sections
- B. Show Quick Create
- C. Transfer all Open Opportunities
- D. Enable Drag-and-drop scheduling on List Views
- E. Show customer Sidebar Components on All Pages
Answer: A,B,D,E
NEW QUESTION 332
Which of the following is not a Roll Up summary field operation?
- A. MIN
- B. SUM
- C. COUNT
- D. MAX
- E. Average
Answer: E
NEW QUESTION 333
Public groups can be any combination of other public groups, users, roles and ________.
- A. Managers
- B. Roles & subordinates
- C. None of the above
- D. Profile
Answer: B
NEW QUESTION 334
Select the order in which the Workflow actions fire in Salesforce.
- A. Field Updates, Tasks, Email Alerts, Outbound Messages
- B. Field Updates, Outbound Messages, Email Alerts, Tasks
- C. Apex before Triggers, Apex after Triggers, Workflow Rules
- D. Email Alerts, Outbound Messages, Field updates
Answer: A
NEW QUESTION 335
Difference between workflow rule and workflow approval process is:
- A. A workflow rule is based on assignment rule and workflow approval is not
- B. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record
- C. A workflow rule has workflow actions where as workflow approval does not
- D. A workflow rule is based on manual submission and workflow approval is not
Answer: B
NEW QUESTION 336
A custom lookup field can be added to create a relationship between a standard object and which of the following objects?
- A. Users and Custom Objects
- B. Leads, Accounts, Contacts and Custom Objects
- C. Custom Objects, Contract and Campaigns
- D. Users, Custom Objects and Campaigns
Answer: A
NEW QUESTION 337
On which of these areas Data Validation rules are enforced but no feedback is given to users?
- A. Self Service Portal
- B. Web-TO-Case
- C. Lead Convert
- D. Record Merger
- E. SalesForce Mobile
Answer: B
NEW QUESTION 338
Sales reps at AW Computing need assistance from product managers when selling certain products.
Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
- A. Use similar opportunities to show opportunities related to the product manager
- B. Enable account teams and allow users to add the product manager
- C. Enable sales teams and allow users to add the product manager
- D. Notify the product manager using opportunity update reminders
Answer: C
NEW QUESTION 339
Who can view campaigns?
- A. Marketing User only
- B. All users
- C. Administrator
- D. Administrator and Marketing Users only
Answer: B
NEW QUESTION 340
Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?
- A. Multiple Languages for Salesforce Knowledge
- B. Global Search for the Service Cloud Console
- C. Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)
- D. Additional Case Article Fields Available for Reports and the Articles Related List
- E. Salesforce Knowledge Article Number
Answer: A,C,D
NEW QUESTION 341
Custom Picklist fields can be either controlling or dependent fields
- A. True
- B. False
Answer: A
NEW QUESTION 342
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)
- A. The user's profile
- B. The Login History related list on the user's record
- C. Manage Users | Login History
- D. Call salesforce.com Support
Answer: B,C
NEW QUESTION 343
All fields on the Approval page layout are available to view on the Approval History related list
- A. False
- B. True
Answer: A
NEW QUESTION 344
How would an Administrator ensure that specific field values are always represented by the same color each time the value is displayed on any dashboard component?
- A. Customize field settings
- B. Customize dashboard components
- C. Customize source reports
- D. Customize dashboard settings
Answer: A
NEW QUESTION 345
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