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Apple 9L0-005 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software and Firmware | 15% | - macOS Basics and Recovery
|
| Topic 2: Disassembly, Repair and Reassembly | 25% | - Reassembly and Verification
|
| Topic 3: Troubleshooting Methodology | 25% | - Systematic Fault Isolation
|
| Topic 4: Safety and Environmental Guidelines | 15% | - Electrostatic Discharge (ESD) Safety
|
| Topic 5: Product Knowledge and Specifications | 20% | - Hardware Architecture
|
Apple Desktop Service Certification Sample Questions:
Examine the exhibit. Will this application launch natively on an Intel-based Mac?
- A. Yes
- B. No
Correct Answer: B 🗳️
What does Apple recommend you do before replacing or installing any internal parts in an Xserve?
- A. Remove all drive modules from the Xserve.
- B. Unlock all drive module bays.
- C. Press the System Identifier button.
- D. Remove the Xserve from its rack.
Correct Answer: D 🗳️
Which FOUR of the following actions helps reduce the risk of damage from ESD? SELECT FOUR
- A. Do not bring plastic, vinyl, or foamed polystyrene near ESD-sensitive components.
- B. Do not touch anyone who is working on ESD-sensitive components.
- C. Ground yourself and the equipment you are working on.
- D. Handle all ESD-sensitive boards by the connectors, not the edges.
- E. Use static-shielding storage bags for ESD-sensitive components.
- F. Always place ESD-sensitive components on metal surfaces.
Correct Answer: A,B,C,E 🗳️
Examine the exhibit. Will this application launch natively on an Intel-based Mac?
- A. Yes
- B. No
Correct Answer: A 🗳️
What is the first step to take if you have an iMac G5 that constantly ejects any CD / DVD that is inserted?
- A. Disconnect all peripheral devices, especially the mouse.
- B. Replace the logic board.
- C. Replace the optical drive.
- D. Replace the optical drive cable.
Correct Answer: A 🗳️
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