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BCS TL01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Managing Team Performance | - Monitoring and evaluating performance - Motivation and recognition strategies - Setting goals and objectives |
| Topic 2: Emotional Intelligence | - Self-awareness and self-regulation - Managing relationships and emotions - Empathy and social awareness |
| Topic 3: Team Leadership Roles and Styles | - Different leadership frameworks and models - Leadership vs management - Adapting leadership style to context and team |
| Topic 4: Leading Teams Through Change | - Supporting team through transitions - Change management models - Overcoming resistance to change |
| Topic 5: Participative Leadership | - Involving team members in decision-making - Delegation and empowerment - Building trust and engagement |
| Topic 6: Managing Time and Priorities | - Prioritization frameworks - Time management principles - Balancing workload and deadlines |
| Topic 7: Positive Communication | - Conflict resolution and negotiation - Active listening and feedback techniques - Verbal and non-verbal communication |
