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Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model. How should the employee object be linked with other objects?
A) Contact -> Individual <- Employee
B) User -> Individual <- Custom employee object
C) PersonAccount -> Individual <- Employee.
D) PersonAccount -> User -> Employee
2. A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed: The applicant must upload an image of their driver's license. The license reviewer must perform a background check within five business/working days. The license reviewer must enter the background check results into an external system manually within two business days of completing the background check.
The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review. The license reviewer may add additional steps/tasks for a particular application as needed. Which statement is true regarding Action Plan Templates relative to the business requirements above?
A) The reviewer users cannot create their own tasks within a predefined action plan template.
B) Action plans cannot have tasks with due dates dependent upon prior tasks within the action plan.
C) An action plan template can be created for the business license application object, and a document checklist item for the image upload can be created.
D) A document checklist item for an action plan template cannot be created.
3. A public sector agency needs to build an Experience Cloud template for channel sales workflows.
The agency will be recruiting and onboarding associates for issuing licenses for alcohol and beverage distribution. Their key requirement is to be able to easily configure lead distribution, deal registration, and marketing campaigns. Which Experience Cloud template should they use?
A) Customer Account Portal
B) Help Center
C) Aloha
D) Partner Central
4. A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?
A) DataRaptor
B) FlexCards
C) Integration Procedure
D) OmniOut
5. A government agency is currently using Business Rules Engine (BRE). Part of the current Prioritization matrix includes household income and household size. To correctly calculate the Households Area Median Income (AMI) pool, the Expression Set needs to calculate the AMI and then evaluate the percentage against a predefined Federal Income Limit table to determine the prioritization pool. To accomplish this, the BRE designer should include how many decision matrices?
A) One to contain the percentages in each prioritization pool, a second to contain the household data, and the third to contain the Federal Income limits to evaluate.
B) Only one to contain the prioritization pools with the Federal Income Limits.
C) One to contain the percentages in each prioritization pool and the second to contain the Federal Income limits to evaluate.
D) Only to contain the prioritization pools.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |



