Microsoft MB2-866 : Microsoft Dynamics CRM 2011, Customization and Configuration

MB2-866 real exams

Exam Code: MB2-866

Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration

Updated: Oct 04, 2026

Q & A: 75 Questions and Answers

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Microsoft MB2-866 Exam Syllabus Topics:

SectionWeightObjectives
Customizing Entities and Attributes20-25%- Entity properties and behaviors
- System vs custom entities
- Attribute types and configuration
Configuring Organizational Structure15-20%- Deployment models
- Business units
- Inheritance and hierarchy
Customizing Forms, Views and Charts15-20%- Form design and layout
- Chart and dashboard configuration
- View creation and filtering
Configuring Auditing and Solutions15-20%- Import, export and deployment of solutions
- Managed vs unmanaged solutions
- Enabling and managing auditing
Managing Users, Teams and Security20-25%- Security roles and privileges
- Field-level security
- User creation and management
- Team types and administration
Customizing Relationships and Mappings10-15%- Field mapping
- Relationship behaviors
- 1:N, N:1, N:N relationships

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

Question #1

In Microsoft Dynamics CRM 2011 on-premises, you create a one-to-many (1:N) configurable cascading relationship between the Account entity and a custom entity named EntityA . You need to ensure that all associated EntityA records are deleted when a user-owned record of Account is deleted. Which cascading rule on the Delete action enables the deletion of all associated EntityA records?

  • A. Remove Link
  • B. Cascade User Owned
  • C. Restrict
  • D. Cascade Active
  • E. Cascade None
  • F. Cascade All
Reveal Solution  Discussion  0

Correct Answer: F  🗳️

Question #2

Which of the following statements about Microsoft Dynamics CRM 2011 managed solutions are true? (Choose all that apply.)

  • A. A managed solution can be exported after it has been imported.
  • B. Deleting a managed solution uninstalls all of its components.
  • C. A managed solution is automatically published after it has been imported.
  • D. A managed solution cannot be deleted.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #3

Which of the following are features of the Microsoft Dynamics CRM 2011 platform? (Choose all that apply.)

  • A. raising events for workflow processes
  • B. controlling access to objects through security
  • C. controlling access to the database through the data access layer
  • D. enforcing the population of required custom fields on a record
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #4

In Microsoft Dynamics CRM 2011, you create a global option set. You use the option set in a field in the Contact entity and in a field in the Account entity. In the Contact entity, you add a new item to the option set, set the default value to the new option, and disable auditing for the field. How do the changes to the Contact entity affect the Account entity?

  • A. The new item in the option set will be added to the option set in the Account entity and the new default value will be set, but the change to the auditing setting will not affect the Account entity.
  • B. The changes to the Contact entity do not affect the Account entity.
  • C. All the changes to the Contact entity automatically appear in the Account entity.
  • D. The new item in the option set will be added to the option set in the Account entity, but the default value and auditing setting changes will not affect the Account entity.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

Which of the following Microsoft Dynamics CRM 2011 relationship types support both parental and referential relationships? (Choose all that apply.)

  • A. a many-to-many (N:N) relationship from a custom entity to a system entity
  • B. a many-to-many (N:N) relationship from a custom entity to a custom entity
  • C. a one-to-many (1:N) relationship from a custom entity to a custom entity
  • D. a one-to-many (1:N) relationship from a system entity to a custom entity
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

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