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CompTIA JK0-604 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 10% | - Physical security of hardware - Data protection and disk wiping - Basic security concepts for depot environment |
| Topic 2: Safety, Environmental, and Operational Issues | 9% | - Workplace safety and equipment handling - Electrostatic discharge (ESD) protection - Hazardous materials disposal and recycling |
| Topic 3: Troubleshooting and Preventive Maintenance | 27% | - Tools, utilities, and diagnostic software - Diagnosing hardware failures and error codes - Preventive maintenance procedures and schedules - Systematic troubleshooting methodology |
| Topic 4: Portable Computers | 21% | - Power systems, batteries, and displays - Input devices and expansion peripherals - Laptop components and form factors - Disassembly, reassembly, and preventive maintenance |
| Topic 5: PC Components and Hardware | 21% | - Adapter cards, ports, and expansion slots - Install, configure, upgrade, and troubleshoot motherboards, CPUs, and memory - Power supplies and cooling systems - Storage devices: HDD, SSD, optical drives |
| Topic 6: Printers and Scanners | 12% | - Scanner installation and maintenance - Installation, configuration, and calibration - Types and technologies: laser, inkjet, thermal - Troubleshooting print quality and mechanical issues |
