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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	28%	- Threat prevention 1. Secure end-user devices 2. Detect and remove malware 3. Prevent phishing and social engineering - Security fundamentals 1. Configure wireless security 2. Implement authentication and access controls 3. Apply encryption technologies - Security best practices 1. Implement physical security measures 2. Perform data destruction and disposal 3. Apply least privilege principles
Topic 2: Software Troubleshooting	23%	- Operating system troubleshooting 1. Fix application and driver errors 2. Resolve boot and startup issues 3. Troubleshoot performance problems - Security-related troubleshooting 1. Resolve unauthorized access issues 2. Recover compromised systems 3. Identify malware symptoms - Mobile and application troubleshooting 1. Resolve connectivity problems 2. Troubleshoot mobile OS issues 3. Fix application crashes and freezes
Topic 3: Operational Procedures	21%	- Backup and disaster recovery 1. Implement backup strategies 2. Perform disaster recovery procedures 3. Verify data integrity - Documentation and professionalism 1. Follow change management procedures 2. Maintain accurate documentation 3. Use professional communication skills - Safety and compliance 1. Handle hazardous materials properly 2. Understand environmental impacts 3. Follow workplace safety procedures
Topic 4: Operating Systems	28%	- OS installation and configuration 1. Manage mobile operating systems 2. Install and configure Windows 3. Configure macOS and Linux - Windows tools and utilities 1. Manage disks and partitions 2. Use Task Manager and Device Manager 3. Use Command Prompt and PowerShell - File systems and maintenance 1. Perform OS updates and upgrades 2. Manage file systems and permissions 3. Configure backup and recovery

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is not downloading emails and also appears to become stuck during connection attempts. Which of the following is most likely causing the disruption?

A) The festival organizer prohibits internet usage during the event and has blocked the internet signal
B) The phone has no storage space available.
C) Company firewalls are configured to block remote access to email resources.
D) Too many devices in the same area are trying to connect to the mobile network.

2. An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

A) Program reinstallation
B) Application repair
C) License assignment
D) VPN connection

3. A support specialist must apply a new application update to an entire organization. Which of the following is the first step in this process?

A) Peer review
B) Request forms
C) Backup plan
D) Sandbox testing

4. Which of the following file types would a desktop support technician most likely use to automate tasks for a Windows user log-in?

A) .py
B) .sh
C) .bat
D) .js

5. An administrator must write a script that will output the OS name to a file. Which of the following commands is the best way to accomplish this task?

A) winver
B) netstat
C) hostname
D) whoami

Solutions:

Question # 1
Answer: D

Question # 2
Answer: C

Question # 3
Answer: D

Question # 4
Answer: C

Question # 5
Answer: A

CompTIA 220-1202 : CompTIA A+ Certification Exam: Core 2

CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

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