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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing solutions and services | - Managed print services basics
|
| Customer solutions positioning | - Solution mapping
|
| Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
What are common purposes of a business related document? (Select two.)
- A. generates revenue
- B. enables green initiatives
- C. generates new business
- D. simplifies employee workflows
- E. enables processes
Correct Answer: A,C 🗳️
Which statement is true about initial contacts between a customer and a business?
- A. Most initial contacts occur during the day.
- B. Most initial contacts result in a purchase.
- C. Most initial contacts occur through documents.
- D. Most initial contacts are face to face
Correct Answer: D 🗳️
What is the benefit of having toner with a uniform particle size?
- A. It results in more colors
- B. It is instrumental in producing clear crisp images.
- C. You can measure the toner more accurately and put the exact same amount in each cartridge,
- D. It is less messy.
Correct Answer: B 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
What is the HP eIRG designed to help HP sales people do?
- A. to help competitors to make their product plans
- B. to create sales PowerPoint presentations
- C. to find out if a device is discontinued and, if so, the model number of the replacement device
- D. to share with clients, thus enabling the client to pick and choose the devices that they want
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
How many pages is a mid-volume scanner capable of handling?
- A. 3000 pages per day
- B. 1000 pages per day
- C. 2000 pages per day
- D. 4000 pages per day
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
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