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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing solutions and services | - Managed print services basics
|
| Customer solutions positioning | - Solution mapping
|
| Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What are common purposes of a business related document? (Select two.)
A) generates revenue
B) enables green initiatives
C) generates new business
D) simplifies employee workflows
E) enables processes
2. Which statement is true about initial contacts between a customer and a business?
A) Most initial contacts occur during the day.
B) Most initial contacts result in a purchase.
C) Most initial contacts occur through documents.
D) Most initial contacts are face to face
3. What is the benefit of having toner with a uniform particle size?
A) It results in more colors
B) It is instrumental in producing clear crisp images.
C) You can measure the toner more accurately and put the exact same amount in each cartridge,
D) It is less messy.
4. What is the HP eIRG designed to help HP sales people do?
A) to help competitors to make their product plans
B) to create sales PowerPoint presentations
C) to find out if a device is discontinued and, if so, the model number of the replacement device
D) to share with clients, thus enabling the client to pick and choose the devices that they want
5. How many pages is a mid-volume scanner capable of handling?
A) 3000 pages per day
B) 1000 pages per day
C) 2000 pages per day
D) 4000 pages per day
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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