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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Integration | 8%–12% | - Integration with SAP ERP / CRM - Middleware and communication arrangements - Web services and APIs |
| User Management | 8%–12% | - Role and access management - Organizational structure - Business user setup |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Custom report creation - Data sources and key figures |
| Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Lead qualification and conversion - Sales methodology configuration |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
- A. The buying center must include all the contacts from the account master
- B. The buying center must include all the contacts mentioned in the opportunity
- C. The opportunity must include all the contacts from the account master
- D. The opportunity must include all the contacts mentioned in the buying center
Correct Answer: B 🗳️
Using rules in opportunity management, what is the prerequisite to determine the sales team?
- A. A Party Role
- B. A Work Distribution
- C. A Territory
- D. A Workflow
Correct Answer: B 🗳️
Your customer configured External Pricing with SAP ERR For which of the following Business Objects is External Pricing supported? (2 correct answers)
- A. Sales Activities
- B. Sales Quotes
- C. Sales Leads
- D. Sales Order
Correct Answer: B,D 🗳️
You want to launch the SAP ERP Customer Cockpit from a SAP Hybris Cloud for Customer account to view transactions in SAP ERP.
Which of the following integration approaches support this requirement?
- A. Mashup
- B. SOAP A2X Service
- C. RESTA2X Service
- D. UI5 Widget
Correct Answer: A 🗳️
You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes? (2 correct answers)
- A. Convert Projects
- B. Merge Projects
- C. Change Projects
- D. Combine Projects
Correct Answer: A,C 🗳️
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