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IIC C131 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Claims and Loss Handling | - Claims processes and documentation - Loss adjustment principles |
| Topic 2: Underwriting and Policy Management | - Underwriting guidelines and decision-making - Policy administration and endorsements |
| Topic 3: Regulatory and Legal Environment | - Compliance and consumer protection - Insurance regulations in Canada |
| Topic 4: Insurance Brokerage Practice | - Broker roles and responsibilities - Professional ethics and conduct - Client relationship management |
| Topic 5: Risk and Insurance Fundamentals | - Risk identification and assessment - Insurance principles and coverage types |
IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:
Question 1
A commercial insurance agent receives a request for commercial automobile insurance from a client who transports radioactive materials. When reviewing the Autoplus report, the agent notices that the client frequently changes insurance providers, but there is no gap in insurance and the client only has minor claims in their history. What will the agent likely do, and why?
A. Decline the risk, as it will not be profitable
B. Accept the risk with no deductible, as this will offset the risk's loss ratio
C. Accept the risk, as the agent's insurer writes the business
D. Decline the risk, as the motor vehicle record should have been included with the application
Question 2
How can a broker BEST investigate a roofing contractor's operations to identify liability exposures?
A. Ask the client to detail what a typical project involves
B. Speak with past customers of the contractor
C. Read reviews on the contractor's website
D. Ask the client what type of claims they are worried about
Question 3
Graham works at a brokerage where responsibilities are divided among the staff. His daily work consists of analyzing quotations and creating client proposals. What is his role?
A. Underwriter
B. Producer
C. Adjuster
D. Marketer
Question 4
Insurance premiums on automobile fleet policies are based on which factor?
A. Overall experience of all drivers
B. Driving record of the individual drivers
C. Original purchase price of all vehicles in the fleet
D. Mechanical condition of a vehicle from one particular fleet
Question 5
Which document contains a rough outline from bidders of work to be completed, with details on how they will carry out this work?
A. Broker's letter of authority
B. Certificate of insurance
C. Request for a proposal
D. Lease agreement
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: C |
Antonio 
Alexander 
Colbert 
Tim 
Lawrence 
Susan 
Lambert 
Abraham 
Mick 
Candice 
Bevis 
Jacob 
Troy 
Clement 
Aldrich 
Augustine 
