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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Northern Trail Outfitters(NTO) places a high value on understanding how their end capes are performing. What should be recommended to NTO to ensure they can capture this data?

A) Make In-Store locations as a record type on the Retail Store Object to capture the KPIs
B) Make a separate set of KPIs specifically for capturing the endcap In-Store Location
C) Make In-Store Locations as a record page on the In-Store Location Object to capture the KPIs
D) Make a Custom object for In-Store location on the Retail Store Object to capture KPIs

2. Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A) Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
B) Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
C) Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
D) Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.

3. Universal Containers (UC) is rolling out a new offer, which must be fulfilled using Industries Order Management. During fulfillment, the orchestration must integrate with the provisioning system, which accepts a different payload for activation and deactivation of the service.
What is the recommended approach for designing the orchestration while minimizing unnecessary configurations?

A) Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Set conditions on Orchestration items based on product action.
B) Create one Orchestration Plan Definition with two Orchestration item definitions having mutually exclusive conditions on the product action. Configure Scenario to include both Add and Disconnect actions.
C) Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with the Deactivation Orchestration item. Configure one scenario to map Activation to Add action and Deactivation to Disconnect action.
D) Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Configure scenarios to map Activation to Add action and Deactivation to Delete action.

4. A large Tier-1 telco with 20 million subscribers needs to move all of their customer data from a legacy system onto Communications Cloud. The team has discovered it could take a long time to migrate all the data over.
Which approach should the fulfillment designer recommend as the migration strategy to ensure that the company is able to process all the orders uninterrupted through the Salesforce platform during migration?

A) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on-demand migration and direct requests of non-migrated data to the legacy system.
B) Disable the production system during off peak hours and migrate the data from the old system to the new system until all data has been migrated. Ensure that both the new and old system are online during peak hours.
C) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on-demand migration while the staged migration occurs.
D) Migrate data on-demand as orders are raised through the Salesforce interface and implement a bulk migration strategy.

5. Which of the following are supported KPI Type values for Retail Store KPI records?

A) Facing
B) Promotion
C) Price
D) Units
E) Revenue

Solutions: