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Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

1. According to the ITIL@ v3 framework, what is the primary purpose of knowledge management?

A) to improve efficiency by reducing the need to rediscover knowledge
B) to track problems
C) to maintain information about the configuration items needed to deliver a service
D) to gather, analyze, store, and share knowledge and information within an organization

2. Which four common tools are used to troubleshoot networks using the Operations, Administration, and Maintenance methodology? (Choose four.)

A) nslookup
B) traceroute
C) bash
D) pong
E) ping
F) snoop

3. Trouble tickets are scrubbed for which two reasons? (Choose two.)

A) to identify configuration consistency
B) to ensure all change tickets are eliminated
C) to ensure the tickets are accurate
D) to generate service level management reports

4. At which SONET layer would you expect to see B3 errors?

A) physical
B) path
C) segment
D) line

5. You have just completed a comprehensive study of the traffic patterns in your network. As you review the results, you discover a remote office that has not had any particular problems. However, the volume of voice quality related tickets has increased in the last two weeks. Which two possible causes would the traffic study show? (Choose two.)

A) The circuit to this office is significantly oversubscribed.
B) QoS is missing from the circuit configuration to this site.
C) The circuit to this location experiences brief periods of congestion and excessive retransmits during these periods.
D) The route to this office is suboptimal and during peak traffic may cause a delay in packet delivery.
E) The circuit to this office has excessive errored seconds continuously through the day.

Solutions: