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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

Question 1

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

A. It must use a corded handset.
B. It includes traditional dial pad.
C. It does not Include a camera.
D. It does not have a touch screen.

Question 2

Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

A. IP Office uses many of the same components and applications such as SBCE and System Manager.
B. The IP Office can be virtualized in either a Nutanix or a VMware environment.
C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
D. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

Question 3

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A. Avaya Communicator for Windows
B. Avaya one-X Communicator for Windows
C. Avaya one-X Communicator for Mac
D. Avaya Communicator for IOS

Question 4

With Avaya Spaces, which statement is true about the what users can do?

A. Only the Owner/Admin level users can video call.
B. Only Member level users and above can video call.
C. All levels of users can text chat and video call.
D. Guest level users can only text chat other users.

Question 5

One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?

A. CentOS servers
B. Linux servers
C. SCN IP500 V2
D. Expansion IP500 V2

Solutions: