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Avaya 3001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Upgrades & Troubleshooting | 20% | - Log Analysis and Diagnostics - Common Fault Diagnosis & Resolution - Software & Firmware Upgrades - Backup and Restore Procedures |
| System Configuration & IP Office Manager | 25% | - Short Codes and ARS Dial Plans - Trunk Configuration (Analog, ISDN, SIP) - Installation and Initial Setup - User, Group and Extension Configuration |
| IP Office System Architecture & Hardware | 20% | - Expansion Modules and Cards - Licensing and Edition Types - IP500v2 and IP500 Control Units - SD Card Management and File Structure |
| Networking & SCN | 15% | - DHCP, DNS and QoS Configuration - Small Community Networking (SCN) - IP Trunks and Media Path |
| Voice Messaging & Applications | 20% | - System Status & Monitoring Tools - Embedded Voicemail Configuration - ContactStore Call Recording - VoiceMail Pro Installation & Setup |
Avaya IP Office Configuration and Maintenance Sample Questions:
Which user profiles can use Email reading with Text-to-Speech (TTS)? (Choose two.)
- A. Mobile User
- B. Office Worker User
- C. Power User
- D. Teleworker User
- E. Basic User
Correct Answer: A,C 🗳️
Where can additional IP Office Service User logins be setup?
- A. the IP Office Softphone Application
- B. the IP Office System Monitor Application
- C. the IP Office Manager Network Configuration
- D. the IP Office Manager Security Settings
Correct Answer: D 🗳️
Which requirement for the web browser is used for Web Voicemail access?
- A. Adobe Reader installed
- B. JavaScript enabled
- C. ActiveX
- D. VoiceMail Plug-In enabled
Correct Answer: B 🗳️
An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
- A. get time
- B. net time
- C. time server
- D. time
Correct Answer: B 🗳️
A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?
- A. SIP Registrar Enable
- B. SIP Trunks Enable
- C. H.323 Auto-create User
- D. H.323 Auto-create Extn
- E. H.323 Gatekeeper Enable
Correct Answer: A 🗳️
John 
Rex 
Erin 
Tobias 
Celeste 
Tony 
Adam 
Clarence 
Dwight 
Beulah 
Stacey 
Penelope 
Dale 
Kevin 
Annabelle 
Pamela 
Xavier 
